A patron who feels unsafe for any reason can order an "angel shot" at a bar—it's a code that indicates to the bartender that this person needs help or feels threatened. Angel shots are used by bars and restaurants to prevent sexual assault and promote the safety of their customers. Keep reading for everything else you need to know about the angel shot, as well as other ways to keep women (and guests of all genders) safe during a date or night out.
Angel Shot Meaning
“Angel shots” are a made-up drink that bar patrons can order to alert staff that they’re in an unsafe situation and need help. The code allows customers to discreetly ask for help, and for bartenders to provide assistance without escalating the situation. Many angel shots are ordered by women fearing sexual assault or violence.#*I’d also steam some heavy cream to make a foamy top and garnish it with three espresso beans.
Steps
How to Respond to Angel Shots as a Bartender
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Act as normal as possible while being alert and ready to take action. If you’re a bartender and one of your customers has ordered an angel shot, it’s important to maintain your composure—as if you’re dealing with a typical drink order—while cautiously monitoring the situation in the bar. Most importantly, it’s your job to unflinchingly believe that the guest is unsafe and get help in the most discreet and efficient way possible. [7] X Research source
- Some customers may be trying to act as normally as possible while ordering the shot—just because they’re smiling or seem like they’re in good humor is not a reason to believe that everything’s okay.
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Pour a non-alcoholic shot for the guest and try to assess the situation. In order to make the angel shot seem like a legitimate drink order (and not give away that it’s a code word for something else), pour the guest any sort of non-alcoholic shot—e.g., water, tonic, soda, juice, etc. You can even pretend to ring up the order in your point-of-sale system in order to avoid rousing suspicion. [8] X Research source
- If the potential harasser, abuser, or unsafe individual becomes suspicious, they may take action and remove your guest from the bar before you have a chance to help them.
- As you pour the drink, try to identify who they’re trying to avoid and see if you can discreetly get the person alone to ask them exactly what they need.
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Depending on the order, alert bar staff, call a taxi, and/or call the police . There are different types of angel shots for different scenarios—if the customer doesn’t clarify which type of angel shot they need, just ask. If they aren’t sure which type they need, take action anyway by alerting your bar manager or the authorities. In other cases, the patron may want you (or another member of your staff) to order a rideshare for them or to walk them to their car. [9] X Research source
- If possible, call over another bartender to let them know that the customer ordered an angel shot. Then, your colleague can call for help and alert the rest of the team while you’re keeping an eye on the customer—someone should stay with them at all times, from when they order the shot to when their ride or the authorities arrive.
- If the patron requests a taxi or rideshare, you can let them know that their “angel shot is ready” when their ride arrives. Then, ask a coworker to accompany you and the guest to their vehicle.
- If the patron is at their table when they order an angel shot, tell them that you have a selection of “angel shot specials” at the bar and firmly ask them to come look at the menu. Once you have them alone at the bar, you’ll be able to further inquire about the situation or escort them to their car without interruption.
Implementing an Angel Shot Sign & System
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Train your bar staff to handle angel shots. As important as it is to offer angel shots in your bar, it’s also important to teach your staff what they mean and how to safely and effectively respond to them. When onboarding new staff, include training on the angel shot and training skits that show the best (and worst) ways to handle the order. Also include the training information in your employee handbooks so that your bartenders can discreetly reference the handbook and act according to the instructed steps and precautions. [12] X Research source
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Create an angel shot sign with details and steps to order the shot. While many customers may already know what an angel shot is, others may need prompting to know what the shot is or even to realize they’re in an uncomfortable situation. To make customers aware that you can assist them in an uncertain or dangerous situation, hang a sign or otherwise (discreetly) advertise your angel shot program. Your angel shot sign should clearly and legibly include:
- An explanation of what an angel shot is.
- A message encouraging guests to order an angel shot if they feel at all “off” about or unsafe around their fellow patrons.
- A list of the different types of angel shots and their meanings.
- The phone numbers of the National Sexual Assault Hotline and the National Human Trafficking Hotline .
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Place your sign in the restroom or another discreet location. It’s important to post your angel sign somewhere that at-risk patrons will see it—however, your advertising must also be discreet enough that a guest can order an angel shot without drawing any attention to themselves or making their situation known. Most bars hang their angel shot signs in the restrooms—especially the women’s restroom. However, other bars place small sections or QR codes on their menus so guests might notice the information without drawing the attention of their potential abuser. [13] X Research source
- You can also encourage staff to ask any customers who seem uncomfortable if they’d like an angel shot. A patron who feels unsafe or uneasy may not be comfortable enough to come to the bar and order a shot, or they may be prevented from doing so by another guest.
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Design distinct signs for male, female, and nonbinary customers. Since angel shots are primarily designed for women—the overwhelming targets of sexual assault and other types of violence—they’re usually only placed in women’s bathrooms. [14] X Research source This way, women will understand the significance of an “angel shot” while their male company will not, which adds to the code word’s effectiveness. [15] X Research source However, this system prevents men and non-binary individuals from getting help when they need it—1 out of every 10 sexual assault victims are male, while nearly half of all transgender and nonbinary individuals experience sexual assault in their lifetime. [16] X Trustworthy Source PubMed Central Journal archive from the U.S. National Institutes of Health Go to source
- In order to protect patrons of all genders, consider having unique drinks and signs for men, women, and nonbinary people and placing them in their respective bathrooms (if your establishment has the facilities for three separate restrooms).
- For example, maybe women can be instructed to order an angel shot, while men may order a “Johnny Depp” shot and nonbinary people may order a “starlight shot.” [17] X Research source
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Avoid advertising your use of angel shots to the general public. Angel shots are only effective if the harassers, abusers, and other dangerous individuals in your bar do not know what they are when someone they intend to harm orders one. Therefore, avoid advertising angel shots as a selling point for your bar on social media or within advertising campaigns. If the wider public knows that your bar serves angel shots, it may prevent those with ill intent from visiting your establishment or escalate an already dangerous situation. [18] X Research source
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References
- ↑ https://www.cnn.com/2019/06/11/us/angel-bar-albuquerque-trnd/index.html
- ↑ https://www.durangosaso.org/project-angel-shot
- ↑ https://pmc.ncbi.nlm.nih.gov/articles/PMC10782665/
- ↑ https://www.tampabay.com/news/business/retail/see-how-one-st-petersburg-restaurant-wants-to-help-women-escape-bad-dates/2307797/
- ↑ https://www.tampabay.com/news/business/retail/see-how-one-st-petersburg-restaurant-wants-to-help-women-escape-bad-dates/2307797/
- ↑ https://www.delish.com/food-news/a50929/ordering-an-angel-shot-could-save-your-life/
- ↑ https://www.posist.com/restaurant-times/features/angel-shot.html
- ↑ https://vinepair.com/articles/what-is-angel-shot-signal-for-distress/
- ↑ https://www.thethreedrinkers.com/magazine-content/bartenders-guide-to-bartender-code
- ↑ https://www.tastingtable.com/1118993/drinks-that-are-red-flags-for-bartenders/
- ↑ https://www.posist.com/restaurant-times/features/angel-shot.html
- ↑ https://www.greenvilleonline.com/story/news/2019/11/13/downtown-clemson-sc-bars-offer-angel-shot-code-word-keep-students-safe-sexual-violence/4098021002/
- ↑ https://pos.toasttab.com/blog/on-the-line/angel-shot
- ↑ https://www.humboldt.edu/supporting-survivors/educational-resources/statistic
- ↑ https://www.lightspeedhq.com.au/blog/angel-shots/
- ↑ https://pubmed.ncbi.nlm.nih.gov/38100176/
- ↑ https://www.thedrinksbusiness.com/2022/07/bar-introduces-johnny-depp-shot-for-men-who-feel-unsafe/
- ↑ https://www.lightspeedhq.com.au/blog/angel-shots/
- ↑ https://safebars.org/
- ↑ https://www.sciencedirect.com/science/article/abs/pii/S1359178922000623
- ↑ https://www.met.police.uk/askforangela
- ↑ https://www.distractify.com/p/angel-cut-with-layers-tiktok-meaning