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Learn what to do when Roku won't play Apple TV
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Is Apple TV not playing on your Roku streaming stick or device? This is most likely due to a poor internet connection or a software issue. Once you've verified your internet connection, you can restart and update your Roku. Here's what to do if Apple TV is not working on Roku.

1

Check your internet connection.

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  1. You'll need a stable internet connection to use streaming apps. [1]
    • Press the Home button.
    • Select Settings .
    • Select Network .
    • Select Check connection .
    • If the issue is with your Wi-Fi network, you'll need to fix your Wi-Fi network first.
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2

Restart the Roku.

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  1. You can do this in the settings.
    • Press the Home button.
    • Select Settings .
    • Select System .
    • Select Power .
    • Select System Restart .
3

Update your Roku.

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  1. You can check this in your settings. [2]
    • Press the Home button.
    • Select Settings .
    • Select System .
    • Select Software update .
    • Select Check now .
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4

Try a different app.

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  1. If the app is working fine, the issue is with the Apple TV app itself.
5

Reinstall the app.

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  1. Select the app on your Roku and press the Star button. Then, select Remove Channel . Download it from the app store again.
    • You may need to log into your Apple TV account again.
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6

Unplug the Roku.

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  1. Once a few minutes have passed, plug it back in again. Run another connection test , and then try the app again.
7

Check Apple's servers.

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  1. Go to Apple's website for the system status. You should see Available next to Apple TV Channels and Apple TV+.
    • If there's an issue on Apple's end, you'll see it here.
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