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When you can cancel & how to get a refund
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Whether you need to save some money or can’t commit to seeing as many movies as before, you might want to cancel your Regal Unlimited subscription. Luckily, making a cancellation request is as easy as emailing Regal’s customer service team or DMing them on Facebook, X/Twitter, or Instagram. Just know that you can’t cancel your subscription until your initial 3-month or 1-year subscription ends. Read on to learn more about how to cancel, when your cancellation goes into effect, and how to request a refund.
Canceling Regal Unlimited
Steps
Section 1 of 5:
Canceling Regal Unlimited Via Email
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Email customersupport@regalcinemas.com. Title the subject of your email “Request to Cancel Regal Unlimited Subscription.” Simply explain your reason for canceling and provide your Regal card number or account number in the body of the email.
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Wait for a response from Regal within 24 to 48 hours. Regal customer support typically responds to messages within 24 to 48 hours. They will email you back to let you know if they can cancel your subscription and when the cancelation will be effective. [1] X Research source
- Regal should send you confirmation that your account is canceled. If they do not, email them for confirmation.
- Note : When you cancel your Unlimited subscription, Regal prevents you from applying to another subscription until 6 months pass from your cancellation date.
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Section 2 of 5:
Canceling Regal Unlimited Via Facebook, X, or Instagram
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Send a DM to Regal’s Facebook , X , or Instagram account. Regal also processes cancellations through their official social media accounts. Just send a private DM through your preferred site, ask the agent to cancel your unlimited subscription, and provide your Regal card or account number. [2] X Research source
- The Regal customer service agent might need your email address or other account details to process your request.
- Regal’s official social media accounts
:
- Facebook: RegalMovies
- X/Twitter: @RegalMovies
- Instagram: @regalmovies
- TikTok: @regalmovies
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Give Regal 24 to 48 hours to respond to your request. It might take Regal 24 to 48 hours to respond to your DM. When they respond, they’ll let you know if they can cancel your Unlimited subscription and when it will take effect.
- The customer service agent should message you confirmation that your account is canceled. If they do not, ask them to email or DM you with confirmation.
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Tips
- As of now, there is no option to cancel your Regal Unlimited subscription through the mobile app.Thanks
- You do not lose your Crown Club account or any Crown Club credits when you cancel your Unlimited subscription.Thanks
- Monitor your bank account to ensure your cancellation goes into effect. If you get billed after making your cancellation, reach out to Regal via email or their social media handles.Thanks
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