How to Cancel an Unpaid Order on Aliexpress

Co-authored by Darlene Antonelli, MA Reviewed by Stan Kats

Last Updated: March 7, 2021

This wikiHow will teach you how to cancel an unpaid order on Aliexpress, which is usually a status listed next to the order information. If your status reads "The seller has shipped your order," you'll need to wait until you get the order, then reject/return the goods.

Steps

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Go to your order details page at https://trade.aliexpress.com/orderList.htm?spm . If you're not signed in, you'll be prompted to do that in order to see your order history.
You'll see a quick summary of everything included in the order.

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Click Cancel Order . This will only appear if you have a status of "This order is awaiting your payment." ^{[1]
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- If prompted, select a reason for the cancellation and click Submit .
- You may need to contact the seller so they don't accidentally ship the product to you.