How to View and Understand Cancelled Calls on iPhone

PDF download Download Article
Why you see "cancelled call" on your iPhone
PDF download Download Article

Do you see "Cancelled Call" in your iPhone's call logs? A cancelled call happens when you call a phone number but hang up before the call is connected. If you see "Cancelled Call" in your call logs, your call never made it to the other party, so it won't appear in their Missed Calls. You may also see Cancelled Call if the other party disconnects quickly after receiving your call. This wikiHow article discusses the meaning of "Cancelled Call" on an iPhone so you can better understand your call logs.

Things You Should Know

  • If you call somebody and hang up before they answer, you'll see "Cancelled Call" in your iPhone's call logs.
  • Only the person who initiates the call will see "Cancelled Call" in their call logs.
  • The person receiving the call would see "Missed Call" only if the call actually connected.
  • Look at your iPhone's call log to see if you have missed or cancelled calls.
Section 1 of 3:

Why do I see "Cancelled Call?"

PDF download Download Article
  1. If you called somebody and hung up before they answered (or before their voicemail engaged), the call will appear as "Cancelled" in your call logs.
    • If you cancel the call by hanging up quickly, the person you called will see "Missed Call" in their call logs if the call went through and rang at least once.
    • If you hang up before the other party's network registered the call, they may not see your call in their logs at all.
    • Similarly, if you hear a busy signal and hang up, you'll see "Cancelled Call" in your call log.
    • It's easy to accidentally call someone when you're looking at their Contact info. A misplaced tap can start a call you didn't mean to make. If you immediately hang up, you'll see "Cancelled Call" in your call log, but the other person will see "Missed Call."
    2. Advertisement
Section 2 of 3:

Viewing Cancelled Calls

PDF download Download Article
  1. Tap the icon that looks like a hand-held phone receiver on a green background. [1]
  2. It's at the bottom of the screen next to an icon of a clock. [2]
  3. The 'Info' icon looks like a circled "i" that's to the right of the caller's name in the call log. [3]
    • You'll be able to see details of that call, including whether it was cancelled.
    • You can also see if they have made repeated cancelled calls to you.
    4. Advertisement
Section 3 of 3:

Does a cancelled call mean it was declined?

PDF download Download Article
  1. You will only see "Cancelled Call" if you hang up quickly. If the other person presses the Decline button when you call and you're quickly transferred to voicemail, the call won't be cancelled unless you disconnect very fast.

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Video

      Tips


      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!
      Advertisement

      You Might Also Like

      How to
      Hard Reset an iPhone
      Apple ID Sign Out Unavailable? Here's How to Fix It
      How to
      Get Past the Activation Lock on an iPhone or iPad without the Seller
      10 Simple Ways to Fix an iPhone or Android That Won’t Send Pictures
      6 Easy Steps to Reload Your Cash App Card at the Store
      How to
      Fix the “iPhone Unavailable” Message: Explanation and Fixes
      How to
      Turn On MMS Text Messages on an iPhone
      2 Ways to Get a Still Image from Video on iPhone or iPad
      How to
      Use the iPhone Hidden Album to Hide Private Photos
      How to
      Fix "Notifications Silenced" on iPhone Messages
      How to
      Bypass Your Screen Time Passcode: Reset, Remove, or Hack Screen Time
      How to
      Downgrade and Restore Older Versions of iOS on iPhone
      4 Ways to Find Your Lost iPhone When It’s Offline or Dead
      Turn Off Location Sharing on an iPhone Without Anyone Knowing
      Advertisement

      References

      1. ↑ https://support.apple.com/en-us/119856
      2. ↑ https://support.apple.com/en-us/119856
      3. ↑ https://support.apple.com/en-us/119856

      About This Article

      In other languages
      Thanks to all authors for creating a page that has been read 132,209 times.

      Is this article up to date?

      Advertisement