2 Quick Ways to View Your Messages on Facebook

Find your private or support inbox on Facebook

Are you having trouble finding your Facebook messages? All messages sent through Facebook messenger can be seen by clicking the Messenger icon—a chat bubble with a lightning bolt inside. You can also find your Support Inbox if needed. Here’s how to check your message inbox on Facebook using your iPhone, iPad, Android, or computer.

Quick Steps

  1. Open the Facebook app on your phone or tablet, or log in to Facebook on a computer.
  2. Click or tap the chat bubble with a lightning bolt.
  3. Select a chat to view it.
Method 1
Method 1 of 2:

Using Mobile

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  1. This looks like a white f with a blue background.
    • You can also use the separate Messenger app to check your Facebook messages. Just make sure you're logged into the same account. [1]
  2. This looks like a speech bubble with a lightning bolt. You can find it in the top-right corner of the app.
    • The Chats screen will open.
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  3. When you have an unread message, it will have a red circle next to it.
    • You can respond with text, images, emojis , and voice messages.
    • If you need to find your Support Inbox to find a message sent to or from Facebook Support , tap ☰ . Scroll down and tap Help & support . Then, tap Support Inbox .
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Method 2
Method 2 of 2:

Using a Computer

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  1. Log into https://www.facebook.com/ in a web browser. You should see your home feed.
  2. This looks like a speech bubble with a lightning bolt, and you'll see it up in the upper-right corner of the page.
    • This opens the "Chats" panel, which displays your recent messages.
  3. This link is at the bottom of the Chats panel.
    • Your Messenger inbox will open.
  4. You can scroll through conversations in the column on the left side of the page. Recent conversations are at the top of the column, while older conversations are toward the bottom.
    • If you need to find your Support Inbox to find a message sent to or from Facebook Support, click your profile and select Help & Support . Then, click Support Inbox .
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Community Q&A

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  • Question
    How do I message people on Facebook?
    Community Answer
    Click the message icon or click on a person's same to get an option to send a message.
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    Not Helpful 10 Helpful 15
  • Question
    How can I check my messages if I can't install the messenger app?
    Community Answer
    You could also use Facebook and Messenger in any browser.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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    Not Helpful 8 Helpful 24
  • Question
    I am using a laptop PC and gmail, and I don't own an iPhone. I opened a Facebook account, how do I comment?
    Community Answer
    You'll have to click on the message symbol in the right corner of the blue bar at the top. The message symbol is the one left of the earth symbol.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
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    Not Helpful 5 Helpful 11
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      References

      1. ↑ https://www.facebook.com/help/1117039378334299

      About This Article

      Article Summary X

      1. Open Facebook Messenger .
      2. Tap Home .
      3. Review your inbox.

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