Driving for Uber can be a great way to earn some money and connect with riders in your community. Signing up and getting riders depends on your smooth use of the Uber Driver app, but luckily the process is pretty easy, once you know what to do.
Steps
Getting Ready
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1Prepare to go online.
- Avoid running out of battery power mid-ride and always keep your phone plugged into a power source.
- Put up your Uber decal (s). The decal says the word Uber. If you still have an Uber circular decal, request a new one from Uber as they required this new one as of January 2019. In some states, you'll receive one decal (for the front windshield), while others will receive two decals (one for the front windshield and one for the back). You may print one out after contacting Uber for a temporary decal link. These must be put up on these windows whenever you go online.
- Factor in your local weather as you decide the days you plan to go online with Uber. But keep in mind that while rain and snow may slow or stop some cars, rain and snow will rarely stop a rider from going out and you may see an upsurge in rides during those weather events.
- Know all child seat seatbelt laws that exist in your state and/or country. Often, child seat use will be dependent on weight and height. It is your job to make sure all children are securely buckled in and use child car-(or booster) seats if required.
- Every so often, Uber tells its drivers that they updated their policies. Once you see it pop up from the tasks bar at the bottom of your Driver map, peruse the policy page then tap "Yes, I Agree" at the bottom of the screen. Uber confirms with two dialog boxes labeled the same way to ensure that people have read the policy. If you'd like to read the policy, you can tap the policy they've updated on the first page and then read all the updates.
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2Open up the Uber Driver app on your smartphone and prepare yourself to drive. Uber Driver's icon is black with the word Uber and a right-pointing arrow on it.
- Tapping the rider-designed black Uber rider app - with just the word "Uber" on it - will show you a map of other Uber drivers in your area. This app has no other bearing on drivers.
- Make sure your trip preferences are set to pick up riders. To pick up riders, you will want to ensure that one of the services generally designated by either "UberX" or "UberXL" is enabled and saved. If you don't have it, you may need to contact Uber to get yourself signed up to pick up riders. Check occasionally, if you have received access to pick up riders and deliveries, to ensure you have these services turned on.
- Some drivers in some Uber Cities, only deliver stuff while others transport riders. If you signed up to be just a driver-partner and haven't been asked to do deliveries, you shouldn't need to worry.
- Some Uber cities have other services such as UberPOOL, UberBLACK, UberSelect, and many others. These provide services at different amounts (some for more money, and others for less), but provide for different types of rides with different restrictions. There are also select cars that have "comfort" built into them under the name "Comfort" which takes different values only within the features of your car.
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3Put yourself online. With the coronavirus, it's not as simple as it used to be. Follow these instructions instead.
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4Run the Verify Identity tool- if it asks for you to run it. However, don't take the picture with your mask on to verify your identity. However, you may be asked to tap the Go button once again to go to the next step If you see it open when you try to go online, run it then try going online again.
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5Look for riders at or near transit hubs (airports, train stations, and big bus terminals) or colleges. Have current airport, train, and bus schedules ready for arrival times near these locations in your pickup areas.
- Rides may either come very slowly, moderately slowly, or quickly. If you have to go too far out of Uber's Cities, you might end up being out of your requesting zone and unable to collect other rides. Feel free to either stay in your local area or drive as far away as you need to get to an area where you'll get rides.
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6Watch out for Uber's "Opportunity nearby". In an Opportunity Nearby area, the screen will dim for a few seconds except for the area itself. A dialog box will present itself at the bottom of the screen and say "Opportunity nearby". In one of these areas, there are more confirmed rides than usual and you may want to start heading towards these areas. However, watch out for some as being too far away may often lead to no requests. A High Demand Area doesn't guarantee a ride, but there's a higher chance there than in other areas.
- Tap the Opportunites nearby dialog then tap the "Let's Go" button at the bottom. Use Uber's driving route and catch a ride from this location. You may return to regular driving at any point by tapping anywhere else on the grey screen. However, if another ride happens along the route or from the location, you'll be pinged to take it, if you'd like much like any other request.
- A High Demand Area is unlike any other request. High Demand Zones aren't Surge zones and there's no bonus to pick up riders at this exact location. It's not based on the number of drivers nearby. However, you do want to watch for high driver populations at the locations, as people begin coming out from the pickup stop.
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7Stage yourself at an Uber-approved staging lot for an airport. Airport sizes can vary with amounts of drivers. Uber sees some airports needing a larger driver base and may require drivers to wait at an airplane-marked symbol airport called "Airport Waiting Lot" until you are pinged to take the request.
- Tapping the airplane button will produce a dialog box with additional information on how many cars presently exist at this airport's lot and a "Let's Go" button. Uber can give you directions using this button, but then you must be able to wait in this lot until you get pinged.
- At an Uber airport staging lot drivers get pinged in order of a rolling system of "First in, first out". If you just got there and there are a lot of cars on the lot, you may be waiting for quite some time. If you leave for any reason other than the Uber-directed airport run, you'll be bumped down to the newest when entering the queue and the schedule begins once again.
- If you have Delivery turned on and get pinged away to take it, you become the newest car when you return. Turn off Delivery when waiting in an Uber staging lot. However, regular rides just outside this airport may happen too. Staging airports generally require your trade dress (Uber decal) and TLC licenses (if required). Most airports run on the honor system but others check more thoroughly so be able to provide it - if asked.
- If there is no single Driver-Partner in the staging lot, the closest driver may get the ping. However, very busy airports may not have that problem and the correct drivers will get pinged.
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8Use the Destination Ride request filter. Tap the magnifying glass button in the top left corner and type in your destination in the search box at the top. Uber will try to match you up with riders heading to or within your route. But keep in mind that you can set no more than two destinations per day (clears at midnight your local time) with this feature.
- Each time you accept a request and complete the trip from the filter, your location will subtract by one location, but you may continue driving towards the location until you get to the location, or until you get another request leading you further towards the location. At midnight your local time, your filter limit will reset to two.
- Don't even try to look to set the destination filter within an airport staging lot or High Demand Area. It doesn't work!
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Accepting Trips of Different Kinds
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1Accept a trip as ride requests come in. Navy-blue ride requests come in just moments after the request gets put out from the rider. They will display the time and distance it would take for you to arrive at the rider's pickup location, the type of ride you will be giving, the rider's rating, and a map to the pickup location. Review these quickly, as you'll have only thirty seconds. Tap the smaller blue dot with the default portrait picture near the top center of the request.
- There is additional pay (called the Long Pickup Fee) for you at the end of the ride, if you happen to take a request that happens that's more than 12 minutes or 8 miles away. The rider had to pay Uber more money for you to pick them up from this distance. Take the Uber-directed route or shorter/quicker to get you to the same destination.
- In some ways, this can sometimes help pay some of the expenses at toll booths without the rider in the vehicle. But be careful, as being on the Destination FIlter with a request that far away won't give you this additional money.
- For those who are not a Gold Uber Pro driver (Uber Pro is Uber Driver's reward program), Uber won't tell its drivers where the rider is going, before starting the trip with the rider in the car. Drivers have been known to discriminate on riders' rides based on the total travel time to the destination, so good drivers will be awarded a hidden gem. Short rides should be thought of as money in your pocket that you probably wouldn't have had otherwise, and that will add up to good amounts by day's end. If its amount doesn't meet the guaranteed minimum fare, Uber will pay you additional money to meet this fare for your Uber City (Minimum Fare Supplement).
- There is additional pay (called the Long Pickup Fee) for you at the end of the ride, if you happen to take a request that happens that's more than 12 minutes or 8 miles away. The rider had to pay Uber more money for you to pick them up from this distance. Take the Uber-directed route or shorter/quicker to get you to the same destination.
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2Consider taking a trip marked as a "Long Trip (45+ minutes)". As its name implies, Uber considers a Long Trip to be a trip that will take at least 45 minutes to complete (even if a return trip to the pickup location is present). Long Trips will say "Long Trip (45+ minutes)" at the bottom of the request and can be very worthwhile for lower-mileage cars that don't have and will want to be accepted quickly as they arrive in your queue.
- If you are a Uber Pro Gold, Platinum or Diamond driver, the words "Long Trip (45+ minutes)" won't appear, but you will see these trips with their total time and direction at the bottom of the request as "(x minutes) (direction)". Hour(s) are considered by the total hours' minutes added up added to the additional past the hour-point.
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3Take a Surge Zone request only when you get pinged to take them. Surge Zones happen when the number of riders opening up the Uber app (without even figuring out the possible request) far outnumbers the number of drivers within a twenty-five-minute driving distance. Look at the bigger fare explanation in the bottom right corner of the request to determine if there is a Surge. Pick up these types of riders quickly using only the Uber-suggested route.
- Don't enter into the Surge Zone area without an in-progress trip. Although Uber has helped drivers by giving increased time until Surge's end if lots of drivers rush into a Surge Zone, Surge may end or decrease from a higher payout to a lower payout as time progresses. Surge Zones now consist of flat-rate payouts to drivers.
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4Take a scheduled trip request if the rider appears. Uber gives some Uber Cities access to scheduling trips in advance and Uber may send you the trip as a result. Often, these will head towards doctor's appointments and airports. If they aren't in your Uber City, they will happen at some point. Underneath the acceptance button, you'll see "Scheduled trip", but doesn't tell you where this rider is heading.
- Contact the rider in both the in-app text and call and avoid canceling their rides.
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5Watch out for rides from the Destination filter. Requests look like normal requests but have "Towards your destination" and a star printed at the bottom of the request in bright white.
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6Tackle an airport pickup request from a staging airport if you've been waiting in the queue. Requests will look the same but at the bottom of the request, it will say "(Airport name) Pickup Location" and you must proceed up to the pickup location at that time.
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7Accept an UberEATS delivery. When given Delivery-Partner privileges, meal requests and ride requests are contained within the same queue (for simplicity) and unlike rides, the acceptance button will look like a briefcase instead of the profile icon and there will be "Delivery" and "Meal" placed alongside both sides of this button.
- Pickup and deliveries often need you to enter the restaurant to pick up the food and deliver the food to the customer's door.
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8Keep an eye out for a notification for Consecutive Trips. Uber has begun to add this feature to select Uber Cities, and if selected, you may begin seeing them. As long as you accept all requests within that area, and as long as you don't go offline, you'll get paid a bonus for completing a Consecutive Trip. Trips that begin inside the zone will be marked with "Consecutive Trip" near or at the bottom of the request.
- Consecutive Trips may happen on Destination Filters but are less common and you'll have to report back to the area - defeating the purpose of the filter itself.
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9Keep an eye on your push notifications for requests. If you don't have Uber Driver open when you get the ride request, you'll be prompted with "Uber Request - Tap to open", and you'll need to tap it to open the request and accept the trip within the normal amount of request time. Tapping it will open up the request inside Uber Driver.
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10Tap the "Decline" button from the top left corner if you don't want to accept the ride. You can just let a request go unnoticed if you can't handle them, but try to go "offline" before the request comes in. You won't have to provide a reason.
- When you decline a request, not only will the request vanish and be sent to other nearby drivers, but your acceptance rate will drop for thirty days (on a rolling system) and it may even come back around for acceptance until a Driver accepts that request or the rider cancels.
- If there's no way you can go offline (or so that you can take a "break") rather than accept the request, set yourself offline using How to Stop New Ride Requests While on a Ride in Uber Driver, then cancel the pre-existing ride.
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Picking Up
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1Look at the rider's name and pickup address.
- The rider's name will be found at the bottom row of the ETA bar at the bottom of the screen to the right of "Picking up".
- If the name doesn't appear, but your ETA bar does, tap the ETA bar and this information will present itself.
- You can find this address just below the turn-by-turn directions at the top of the map. But be careful as turning to use turn-by-turn directions will make this address vanish until you enter the last-named street heading towards the rider.
- If the rider chooses to turn on "Live Rider Tracking", this may be used to your advantage to pinpoint where they are in crowded or confusing areas. Uber says never to demand them to turn it on, but when enabled, riders will be shown as a blue dot with a person's default profile icon on it. "Where there is a phone, there has got to be a rider waiting diligently (hopefully, patiently) for you."
- If your address line just has one business name or an address with no city or state and with a pin to its left on the box, this is the new way a "Drive to pin" request reads - and you must follow Uber's directions only.
- The rider's name will be found at the bottom row of the ETA bar at the bottom of the screen to the right of "Picking up".
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2Use Uber's turn-by-turn directions to navigate to your pickup location. Uber uses two types of maps. One map is a flat-surfaced map while the other is called the turn-by-turn map) and presets a street-level view. If you are in the flat map (Map View), tap the triangle-like "current location" button in the bottom right corner to switch it to Turn-by-Turn View. To return to the flat map, just tap the squiggly line and see the address again.
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3Look for other information presented in Uber's maps. You'll get traffic reports on your route (from past hours) and your lines may be shown in blue, orangey-yellow, or red and you'll be shown a compass pointer based on your direction of travel. The objective is to get to the green pin at the end of the highlighted line, being careful not to confuse this pin with the red or black drop-off pins utilized later.
- Uber recommends you use their navigation other navigation apps are okay to use by Uber's standards including both Google Maps and Waze.
- Your map will sometimes be off. Follow all road rules, regardless of what your map tells you. It will "recalculate" and follow another path until you get to your destination.
- Zoom in and out of the area as well as move around on the screen by using two fingers on the app, but use Uber's turn-by-turn maps instead. When ready, you can return by pressing the centering crosshairs button in the bottom right corner.
Consider this : Consider using Uber's automatic turn-by-turn directions and map if you use Uber's in-app navigation. There's a glitch that will prevent you from seeing the location of back-to-back requests pickup location when the location is more than a minute or so away from your present location, but it can help save you from missing a turn when the road turns but the name of the road doesn't change.
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4Focus on these driving methods. Have mastery at driving forward, backing up, and turning left or right. U-turns can be stated but will depend on the area. Three-point turns may not be mentioned but can be useful in spots. Know road rules when applied to roundabouts. You may need to know how to merge onto, drive and exit a multi-lane highway such as an interstate or similar.
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5Watch the ETA bar at the bottom of your screen. In the ETA bar, you'll be shown the time to the pickup location along with the distance to it. But when you are about 30-45 seconds away, your ETA bar will instead read "Rider notified" and only their name will be shown below that until your arrival.
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6Listen to the audible directions. By default, audible directions happen at 2, 1, .5, and .3 miles and 350 to 450 feet from the next turn or 250 feet from the pickup location. It's best to leave these directions turned on unless they become a distraction by bad directions or have become glitchy.
- Mute them if you'd like. Find them in the top right corner of the turn-by-turn line and tap the speaker icon, then tap back onto the map just above the turn-by-turn line.
- On iPhones, there's an open bug that's been reported by some drivers, where, after traveling for a bit, the audible directions become non-existent. Force close Uber Driver and re-open it.
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Approaching the Pickup and Moving Forward
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1Stop at the pickup destination. Uber will mark a pickup pin on the best side of the street or nearest crossroad where you can pick them up, but you need to watch out for curbs, open spaces, and entrances to parking lots.
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2Determine the best place to sit while waiting for the rider.
- With residential addresses such as houses, you'll want to watch to match the mailbox and pull into the driveway and wait.
- For apartment complexes, condos, or similar, you will want to follow the directions that Uber gives you. But watch for apartment numbers given after the street number/street, and look for information on the doors as to where the apartment is located. If there are no signifying details, you'll want to follow Uber's directions to where they want you to wait - unless your rider contacts you with further directions.
- For businesses signified by names, you'll want to park curbside or where Uber Driver tells you to wait - because most often this stopping will be someplace near the door where most riders will exit from.
- Be careful of most supermarkets that have two or more separate doors. If you don't see your rider right away, you'll want to give them a call (unless they call you), because while most will watch for common places where they got dropped off (and will exit at that same spot), some will have additional ideas and try tricking you by coming out either of the other doors and you'll want signifying details as to an article of clothing or some identifying mark saying that they are someplace else with some landmarks that signify these different places.
- For businesses signified by just an address, you will want to contact your rider if you don't see them in the spot that Uber says they'll most often be in. However, follow directions to this spot.
- Watch out for riders who say they'll be someplace in the parking lot. These riders will often be the result of broken-down cars.
- Watch out for nighttime rides. Nighttime rides get trickier. The rider will most likely be inside their house or business, and you'll want to give them some patience as they get ready to come to you.
- Look out for live rider tracking, but be careful not to move off the default location that Uber says for you to pick up a cancellation fee if they don't show. Keep track of the rider, and unless the rider's location is much different than the stop location, you'll want to watch them as the phone tracks their whereabouts.
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3Watch for your countdown clock to appear once you arrive. Riders have two whole minutes to be in your car ready to go free of charge. However, if they exceed this time, wait time will begin to tick up and you'll be paid this at the end.
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4Wait for a dialog box to appear that will show the rider's name and the "Start (service type) slider bar. Along with that, you'll get two buttons including one to contact the rider via in-app messaging (on the left), and one to cancel the ride if necessary.
- If it doesn't appear, you can tap the ETA bar where "Rider notified" is and it will show.
- Uber wants you to wait and contact the rider before canceling after the 3 wait time minutes have finished. If your countdown clock just resets to the two-minute initial times and doesn't say "Charging for wait time", you might not be at the right locale and may need to relocate. Most riders will tell you that they are coming, once the countdown clock shows, or you begin messaging them. Wait for the rider if they tell you that they are coming. You will be generously awarded for your patience.
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5Verify that you are picking up the correct rider. Verify their name: A greeting of "Hello (name)" will often do the trick.
- Riders must be at least 18 years old or be riding with someone who is. If you suspect all riders in the group are under age 18, you may ask them for ID until you discover some rider who is over 18. If no one is over age 18, you must cancel the ride with the "Unaccompanied minors" choice.
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6Assist the rider with any baggage for the trunk if necessary, or if they need help getting into the car themselves. Others may need some help with installing a child car or booster seat quickly.
- With regular Uber rides (except UberPOOL), riders can pick any open seat outside of the driver's seat - so it's okay to tell them to "pick a seat".
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7Make sure that the rider is safe. Uber wants both the driver and all riders to be buckled including all children. The safety of yourself and the rider are the first concerns on all rides as an Uber Driver. It is your job to ensure they buckle their seatbelt once they get into your car. If you'd like, you can print out a sign saying "Seatbelts please" or you can verbally speak it to them. However, any time parents with children step in, you will often be better off verbally saying it to them and the children to remind them to get in that habit of "Safety first."
- While Uber states that the rider must have a car seat for an infant if you have a state-inspected spare child car seat, you can bring it along on your rides. [1] X Research source
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8Slide the green "Start (Uber service name)" slider bar once the rider has sat down and closed all the car doors.
- If you are in a bad data zone, you may be asked to send a text code to the rider. However, most riders aren't going to be truthful and would rather you wait until you receive reception and would like you to ask them for a general direction of where you need to go. This was started as a result of the April 2019 disturbance when a rider got in an Uber car that wasn't an Uber car which they thought it was.
- However, weak signals will not be a problem, and you won't get this box.
- At random intervals, Uber may interrupt your trips and ask you to provide a four-digit PIN that only this rider has inside their app (or has been told about). This may happen more often inside areas of no cell service (or weak cell service), but has been known to be shown in other areas, and move is shown more often as Uber begins to add more areas for these and will NOT allow you to move forward until you provide the correct 4-digit PIN code for this rider.
- Drivers are now being shown a reminder that this ride will require a pin, right inside the green slider bar mentioning in a set of all-caps phrases "Pin Required" underneath the "Start (service type)" title.
- Passengers will find their PINs above their car license plate (for the drivers car) on the rider app. [ citation needed ]
Advertisement - If you are in a bad data zone, you may be asked to send a text code to the rider. However, most riders aren't going to be truthful and would rather you wait until you receive reception and would like you to ask them for a general direction of where you need to go. This was started as a result of the April 2019 disturbance when a rider got in an Uber car that wasn't an Uber car which they thought it was.
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1Read the drop-off address found underneath Uber's turn-by-turn directions. You may want to read it out loud to the rider, as they want to ensure their address matches what you have. This address - much like your pickup address - will be found below the turn-by-turn line.
- Riders still sometimes use a digital pin to mark their drop-off point instead of inputting their address. Navigate to these locations the same way you did if navigating to the rider with the "Drive to pin" set.
- If the rider tells you that their destination is wrong, you can change it, if they tell you it's okay.
Reminder: If enabled, the auto-switch feature of the turn-by-turn map will also switch following a short viewing of the address and the new route will begin.
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2Navigate the route to the rider's drop-off location. Normal rules will apply to get you to the end goal of getting to the red (or black in a multi-stop) pin. If a rider asks you to use a preferred route, use their route. However, if they don't precisely tell you a route, use Uber Driver's route. However, no dark alleys or unpermitted turns should be taken.
- Riders can also ask you to use another third-party app if installed and use that instead or they can guide you to the destination with you following road rules, mentioning to them unpermitted turns they'd like you to make.
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3Listen to Uber's audible directions, as you begin navigating the streets. Audible directions now will remain the same at both 2, 1, .5, and .3 miles as well as 350 to 450 feet from the next turn, but 250 feet before reaching the drop-off location.
- Never attempt a different route because it is longer or can earn you more money. It may be tempting you but doing so can anger the rider and may cause them to give you a lower rating which you won't want and which can greatly impact your driver rating.
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4Focus on these driving methods. Have mastery at driving forward, backing up, turning left, or turning right. U-turns can be stated but will depend on the area. Three-point turns may not be mentioned but can be useful in spots. Know road rules when applied to roundabouts. You may need to know how to merge onto, drive and exit a multi-lane highway such as an interstate or similar.
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5Pay all tolls along your route. For those toll booths with electronic toll payment devices (such as E-Z Pass or similar), use your device to pay for this toll. If the toll collection device doesn't offer this, you'll need to make mental note and check later for tolls to check with Uber.
- Only with a rider in the car will you be reimbursed for a toll, going through a toll booth. Report all unreimbursed tolls to Uber along with the toll location's name and location of the facility including the city of the toll. Riders pay the tolls inside their original fare but aren't mentioned that there's a toll along the way Uber describes best. Never accept cash to pay a toll!
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Additional Quirky Features: When Trips Differ
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1Watch out for multiple-stop rides. Black pins designate stops, and the line telling you their drop-off names will change to "On your way to (first stop), (second stop), or (last stop) and the pin in the ETA bar will be blue instead of red. You will see all parts of the multi-stop on the map with lighter blue lines getting you to the next stop(s) following the first!
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2Consider taking a "back-to-back" ride if given the option. Uber's Back-to-Back trip request features allow you to accept your next ride request while in progress with another rider in the car so that there is no or little wait for the next trip in line. Ride requests won't differ in any way and will appear as they normally do, just as with your rider in the vehicle with you. If you accept this next request, their request will get queued to be next. The details you receive will be based on the distance and time from your drop-off location.
- During a multi-stop request, you will only be given back-to-back requests during the last portion of the request.
- The next rider will be told that you are "Completing a trip nearby", and some may even cancel thinking you won't get to them quick enough with no or little patience. Most won't cancel and accept the inconvenience message either way.
- You will never receive any more than one back-to-back acceptable ride notification (unless the rider cancels) and you won't ever receive a back-to-back trip when you are driving to the rider's pickup location or first (or second) stops - all to prevent confusion from back-to-back riders.
- If you use another third-party navigation app, you will get the same push notifications you got earlier and you'll have to take action to accept or decline it inside Uber Driver.
- After acceptance, you'll see the route from your rider to the next ride as a lighter-blue (daytime) or grey (nighttime) line, and your pickup will be pinned on the map as the normal green dot.
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Completing the Trip
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1Pull up to the drop-off and put your car in park, to allow the rider(s) to leave. Unlock the doors if needed and help the passengers with stuff in the trunk if necessary.
- Let the rider know when you are approaching their drop-off destination. This may be as simple as saying "We're here!", but for others, this may not be necessary.
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2Open up the Complete trip dialog box if Uber doesn't open it for you. Once you open it, you'll be given the next step.
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3Slide the red "Complete Trip" bar after you arrive. During a multi-stop ride, each stop will be accompanied by a blue "Confirm Stop" instead of a "Complete Trip" slider until you get to the last destination.
- If you completed your ride but your location doesn't meet Uber's pin, just tap "Yes, Complete" after sliding the "Complete Trip" bar.
- Fares even shorter than your Uber City's Minimum Fare Supplement (of about a three-to-five minute/.5 mi journey) may request you to cancel the ride after completing the trip. However, these are few and far between now, and you will be awarded the cancellation fee regardless of your reason picked. Always attempt to slide the bar first to ensure that this is the case.
- If you completed your ride but your location doesn't meet Uber's pin, just tap "Yes, Complete" after sliding the "Complete Trip" bar.
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4Peruse the rider's seats quickly, checking to ensure they have their belongings. Check for purses/wallets, cell phones, as well as music players, and other belongings on seats, floors, and nearest doors. Often, this won't present many problems and you can generally drive onwards to your next destination, but you must check and get these belongings to that rider before they leave your general vicinity and can be caught quickly.Advertisement
After a Trip
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1Rate your rider. Much like your riders will rate you, you must rate them on their readiness and behavior during the trip after they are dropped off. Use How to Rate Your Rider in Uber Driver to learn about this process.
- Only rate your rider after the rider has finished closing their doors and has gotten their stuff.
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2Figure out where to go next. Each situation is different and depends on how many requests (and/or how much money) you'd like to complete/receive. Each scenario will reflect your bottom line.
- Take on your next ride to the next pickup location during a back-to-back ride.
- Accept a new trip request when pinged, if you don't have one already, and head back to your recipient areas.
- Take a break if you need to, but make sure you go offline first.
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Expert Q&A
Tips
- Uber Driver says it takes up only 2GB per month of data to run the app [2] X Research source [3] X Research source , but you may want to use a larger data plan if you plan to use Uber Driver more often then the average "every few days" as estimated into this amount. Data is used to run your navigation as well as to control your in-app messaging features.Thanks
- If you are inside the Uber Driver app as night approaches, the screen should change to a darker nighttime color. However, as long as you aren't on a ride at the time, you can stop the screen from darkening if you'd like, by following the directions in How to Stop the Map from Darkening in Uber Driver.Thanks
- Riders have different perspectives on what rides should be like. No matter how hard you may try, you can't please everybody. Take the good and the bad of some; there will be some people who will rate you below five and four stars that you will never see again. Strive for five, but expect some other rating types to come in too.Thanks
Warnings
- As an Uber Driver, you must never discriminate in any form against a rider with a service animal - regardless of the type of animal. If Uber receives multiple reports that you have not been accepting riders with service animals (a violation of federal law), they will revoke your Uber Driver privileges. Your best bet is to let any animal travel with the rider even if they don't seem like a service animal at all. Service animals will sometimes be marked with insignias while others won't be marked quite so boldly.Thanks