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How to Complete a Multiple Stop Ride in Lyft Driver

If you've driven for Lyft for a while, then at one point you'll likely receive a notice that your next ride contains additional stops. You may feel like you won't know what to do. However, with this guide, you'll know what to do. The process is rather intuitive and easy.

Part 1
Part 1 of 3:

Preparation For the Trip

  1. 1
    Preplan for all your trips. You won't know when you'll need to use this guide, and in some areas, multiple stop rides might be few and far between - and you won't know until after you've marked yourself as arrived and are ready to start the trip. Follow all the same rules from this article about single-stop rides until you are told that your ride is a multiple-stop ride.
    • Open Lyft Driver as normal, and put yourself online.
    • Accept a trip in Lyft Driver and navigate to the rider - the same as a normal trip/ride request.
    • Mark yourself as "Arrived" using the button at the bottom of the screen.
    • Confirm that you've picked up the rider and slide the "Slide to pickup" slider to begin the trip and notice that this is a multiple-stop ride.
      • If the rider says this is a multiple-stop ride but fails to set it up as one, turn on Last Trip mode and let the rider decide when and how they'd like to handle their multiple stop requests. Some riders think that Lyft Drivers mind not mentioning they'll be doing more work and having the hassle in-turn. After you've dropped them, you might have to edit their next destination on the screen (if they've told you) or wait for them to fix the destination.
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Part 2
Part 2 of 3:

Dealing With the In-App Buttons and Clues

  1. 1
    Listen for the "This ride has (x number) stops." When you hear this, you'll know you're in for a multiple-stop ride. Example: "This ride has two stops" (possibly a round-trip.)
    • Look for the "Stop 1 of (total stops)" in the destination button - just below the address. This is the other place that will remind you that this is a multiple-stop trip.
    • The black bar displaying the audible text will float away after several moments - but you'll need to press one of the buttons behind this bar - if you'd like info for where you're going first.
  2. 2
    Start navigating to the first stop. Navigation is the same as in a single-stop ride. If you need help, this will depend on a number of dialog boxes you should receive.
    • Tap the "Navigate" box in the dialog box telling you the first drop-off destination. However, this will go away if you don't press it quick enough while it's displayed.
    • If you missed your opportunity, tap the location arrow button to the right of the destination address just above the overall route map.
  3. 3
    Tap the "Arrive at spot one" purple and white button near the bottom of the screen when you've dropped off the rider at their first destination. Although you may find waiting to be a bit too much and if you pick the right spot a legal hassle, you will be paid to wait.
  4. 4
    Wait patiently for the rider. If necessary, you can fix the heating/cooling while you wait patiently, but you must find a spot to wait. If possible, let the rider know where you'll be waiting, but either you'll be up to collect them or where they can spot you - depending on the location's exact scenarios. Try to stay within the noticeable vicinity (such as a parking lot), if possible. You should re-adjust the heating/cooling before proceeding back to deal with the rider again.
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Part 3
Part 3 of 3:

Proceeding to Next Stops and Completing the Trip

  1. 1
    Let the rider come back and enter back into your car. If necessary, bring your car up to the place you told your rider you'd be as you see them exit.
    • Lyft states in their Driver-documentation that if the rider takes more than 10 minutes to come out to your car, or never shows up, you are to end their ride. [1] However, patience is a key factor in the wait, and as long as you can be honest and explain the issue to the rider, Lyft will be on your side and thank you for providing the best care for that rider's ride.
    • Continue the same process, sliding the following bar and marking as dropped off - right from your current location - after communicating to the rider the problem. Tell them that as soon as they are ready, they can order another Lyft to take them to their next destinations. Don't just cancel the ride or you won't be paid for the part of the ride you took! [2]
  2. 2
    Slide the "Slide to continue" slider. Much like a single-ride, as you slide the bar, the bar will fill with a color based on the original type of ride being given.
  3. 3
    Navigate to the next location. Navigation is the same as in a single-stop ride. If you need help, this will depend on a number of dialog boxes you should receive.
    • Tap the "Navigate" box in the dialog box telling you the second drop-off destination. However, this will go away if you don't press it quick enough while it's displayed.
    • If you missed your opportunity, tap the location arrow button to the right of the destination address just above the overall route map.
  4. 4
    Repeat this process. Mark it as arrived, or follow through to the end process - much like all other single-stop rides.
  5. 5
    Slide the "Slide to drop-off" slider at the bottom of the screen to drop-off your rider. Performing this stops the time and distance ticker and finishes the ride.
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      Tips

      • Multiple-stop rides are unavailable for riders in a LyftSHARED ride. [3] However, right now Lyft's SHARED service is unavailable for all riders in all Lyft Cities due to the ongoing coronavirus/COVID-19 pandemic.
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      References

      1. ↑ https://help.lyft.com/hc/en-us/articles/115012926147-How-to-navigate-a-ride
      2. ↑ https://help.lyft.com/hc/en-us/articles/115012926147-How-to-navigate-a-ride
      3. ↑ https://help.lyft.com/hc/en-us/articles/115012926147-How-to-navigate-a-ride

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