Connect Broadband to DISH Network Receiver: Wi-Fi & Ethernet

PDF download Download Article
Get your DISH Network receiver online and troubleshoot connection problems
PDF download Download Article

This wikiHow guide teaches you how to connect a DISH Network receiver to the internet. You can connect any DISH receiver to the internet via Ethernet or Wi-Fi. Some models, such as the Hopper 3, Hopper Duo, Joey, and Hopper with Sling receivers, have built-in Wi-Fi, while some others require wireless adapters.

Quick Steps

  1. Connect a wireless adapter if required.
  2. Open the DISH menu and select Settings .
  3. Select Internet and choose Wireless Setup .
  4. Select Wireless Setup Wizard .
  5. Select your Wi-Fi router and enter the password.
Method 1
Method 1 of 5:

Using Ethernet on All Receivers

PDF download Download Article
  1. Ethernet cables can transmit a signal for over 100 meters, but if your DISH receiver is in a different room than your router, you may need to buy an extra-long cable and run it along the floor (or the ceiling) or thread it through the walls.
    • You can buy Ethernet cables at most stores that have tech or electrical departments, though it may be cheaper to buy an Ethernet cable online in an environment such as Amazon.
    • If you have an option, opting for an Ethernet cable with PVC shielding will prevent the cable from tearing or breaking if you accidentally trip over it.
  2. Plug one end of the Ethernet cable into one of the free "Internet" ports on the back of your router.
    Advertisement
  3. It should plug directly into the Ethernet port on the back of the receiver. As long as your router is on and both ends of the Ethernet cable are securely connected, you should now have hard-wired Internet on your DISH TV.
    4. Advertisement
Method 2
Method 2 of 5:

Hopper or Wally Receiver

PDF download Download Article
  1. To connect your receiver to Wi-Fi, you'll need a wireless adapter. Currently, the Netgear model WNDA3100v2 is the only Wi-Fi adapter supported by Dish Network. [1] You can buy this adapter from the DISH online store; it should plug into the USB port on the back of your receiver.
    • This method will work on any Hopper, Hopper Plus, and Wally receiver. You won't need an external wireless receiver for Hopper 3, Hopper Duo, or Hopper with Sling receivers, as Wi-Fi is already built into the receiver. [2]
  2. Press your TV's Power
    Windows Power
    button, then switch the input to select the HDMI channel (or other connection) that you use for your receiver.
  3. Depending on your remote , you'll either press the MENU button once or press the HOME button twice.
  4. You'll find it near the top of the screen. To select it, use your remote's arrows to move the selection to cover it, then press OK or ENTER .
  5. This option is near the top of the Settings page.
  6. It's in the lower-right corner of the screen. Doing so brings up a list of wireless options.
    • If your wireless router has a WPS button, you can select WPS Setup to easily connect your receiver to Wi-Fi without having to type the password manually. Select this option, then press your router's WPS button.
  7. This option is near the top of the screen.
  8. Choose a network from the list of available networks and then select Next .
  9. Using the on-screen keyboard, type in your wireless network's password. If you used the WPS option, this part won't be necessary. Once you select Save , your DISH receiver will be connected to the internet via Wi-Fi.
    10. Advertisement
Method 3
Method 3 of 5:

Joey Receiver

PDF download Download Article
  1. Unless you haven't finished setting up your Joey receiver or it's disconnected from the Hopper, it should currently be connected to the Internet. The only exception to this rule is if the receiver's "Bridging" feature is disabled; if so, you can re-enable Bridging from your receiver's settings. [3]
  2. Press your TV's Power
    Windows Power
    button, then switch the input to select the HDMI channel (or other connection) that you use for your receiver.
  3. Depending on your remote, you'll either press the MENU button once or press the HOME button twice.
  4. It's at the top of the screen.
  5. You'll find this option near the top of the Settings page.
  6. Doing so opens the Advanced Settings menu.
  7. It's in the middle of the page. Once you've selected it, using the left or right arrows on your remote should scroll through the available options, allowing you to turn on Bridging.
  8. This will ensure that Bridging internet from your Hopper to your Joey is enabled, meaning that your Joey should now be able to connect wirelessly to the Internet.
    9. Advertisement
Method 4
Method 4 of 5:

ViP Receiver

PDF download Download Article
  1. Currently, the Netgear model WNDA3100v2 is the only Wi-Fi adapter supported by Dish Network. You can buy this adapter from the DISH online store. The adapter must be plugged into the USB port located between the HDMI and Ethernet ports on the back of the receiver.
  2. Press your TV's Power
    Windows Power
    button, then switch the input to select the HDMI channel (or other connection) that you use for your receiver.
  3. Upon recognizing your wireless adapter, your ViP receiver will prompt you to select an option in a pop-up window; select Setup to do so. [4]
  4. In the list of network names, find and select your network.
  5. It's near the bottom of the list of network names.
  6. When prompted, use the on-screen keyboard to type in the password you use to connect to your network.
  7. Doing so will prompt your receiver to connect to the Internet.
  8. Select Done when prompted, then select OK when prompted with the signal strength test.
    9. Advertisement
Method 5
Method 5 of 5:

Troubleshooting

PDF download Download Article
  1. If your DISH Hopper receiver won't connect to the internet or has lost its connection, press and hold the red Reset button for about 5 seconds. Allow up to five minutes for the receiver to complete the reset, and then start the setup process again. [5]
  2. If you have both a Hopper and a Joey on your network and you see error code 1303 or 1305, there is a communication error between the two receivers.
    • Check your wireless Joey to see if it has power. If not, turn it on.
    • On the Joey, press the Guide button on your DISH. Then, press the Home or Menu button 3 times to access diagnostics.
    • Scroll down and select Whole Home .
    • Under "Detected devices," select the Hopper this Joey should be connected to, then press Select .
    • If you don't see the Hopper, reset the Hopper device by pressing and holding the red Reset button for 5 seconds. Wait 5 minutes for Hopper to come back up. [6]
    • If you're still getting the error, press and hold the Power button on the front of the Joey receiver for 5 seconds until the device turns off. Wait 5 minutes to see if the error goes away.
  3. If you're having other problems with your DISH receiver connecting to Wi-Fi or via Ethernet, DISH Network support is here to help. Call 1-800-333-3474 between 8 AM and Midnight ET, seven days a week. [7]
    4. Advertisement

Video

Community Q&A

Search
Add New Question
  • Question
    How do I connect my computer to the internet?
    Community Answer
    It could vary, depending on what service provider you use. In most cases, there is an option to connect to the internet. it will give instructions for how to set up the hardware, and then you will see a list of options for internet. Connect and log into the one you are using.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 2 Helpful 9
  • Question
    How come I can't rent movies?
    Community Answer
    It might be because your internet is too slow or the satellite is messed up. Contact Dish and explain the problem you're having, they might be able to help you.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 4 Helpful 4
  • Question
    How can I hook up my dish receiver to my computer?
    Community Answer
    You could get a TV tuner card, which will fit into your computer's PCI port and allow you to connect the setup box.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 0 Helpful 5
See more answers
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      • While occasionally inconvenient, Ethernet will give you the most consistent internet performance.
        Thanks
        Helpful 1 Not Helpful 0
      • Classic Hopper, Wally, ViP, and related models of DISH receivers do not have built-in Wi-Fi, so you'll need to get a wireless adapter.
        Thanks
        Helpful 0 Not Helpful 1
      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!
      Advertisement

      You Might Also Like

      How to
      Find Your WiFi Password when You Forgot It
      How to
      Change Your Wi Fi Password
      When Wi-Fi Isn't Working on Your Phone but Works for Others
      How to
      Switch On Wireless on an HP Laptop
      Mirror Your Screen to a TV: Miracast, Chromecast & Wireless HDMI
      How to
      Connect your Smart TV to Wi-Fi Without The Remote
      Easy Ways to Set Up and Connect to a Local Area Network (LAN)
      How to
      Connect Two WiFi Routers Without a Cable
      How to
      Hack WPA/WPA2 Wi Fi with Kali Linux
      How Can I Find out My Wi-Fi Password?
      9 Simple Steps to Update Wi-Fi on Alexa
      How to
      Change WiFi to 2.4 Ghz on iPhone
      How to
      Connect Apple TV to Wi-Fi Without a Remote + Fixes
      Cox Modem or Router Blinking Orange: Why It Happens + Troubleshooting
      Advertisement

      References

      1. ↑ https://my.dish.com/support/products/vip/how-to/pair/receiver-to-broadband
      2. ↑ https://my.dish.com/support/products/hopper/how-to/pair/receiver-to-internet
      3. ↑ https://www.mydish.com/support/products/hopper/how-to/pair/receiver-to-internet
      4. ↑ https://www.mydish.com/support/products/vip/how-to/pair/receiver-to-broadband#ethernet_VIP
      5. ↑ https://my.dish.com/support/bb-connection-not-working
      6. ↑ https://my.dish.com/support/troubleshooting/audio-video/moca-signal-loss
      7. ↑ https://my.dish.com/support/contact

      About This Article

      Article Summary X

      1. Connect one end of an Ethernet cable to the Dish.
      2. Connect the other end to the router's "Internet" port.

      Did this summary help you?
      In other languages
      Thanks to all authors for creating a page that has been read 248,227 times.

      Is this article up to date?

      Advertisement