Can You Contact Starlink by Phone? No, but There Are Some Workarounds

PDF download Download Article
Learn how to get ahold of Starlink customer service
PDF download Download Article


Are you trying to get in contact with Starlink? Unlike many other communications companies, Starlink doesn't have a phone number or email address to contact when you need customer support. Instead, the best way to contact Starlink is via a support ticket, which you can fill out on on mobile or desktop.

How to Get in Touch With Starlink

Starlink doesn't have a public phone number or email address. The most efficient way to reach Starlink is to fill out a support ticket in the app or website. Simply sign into your account, then go to the Support menu and select Contact Support . You also might be able to get help if you tag @Starlink on Twitter/X.

1

Support Ticket

PDF download Download Article
  1. You can submit a support ticket on the Starlink website or in the Starlink app. This is the best way to contact Starlink about an issue with your account or other customer service concerns. [1]
    • Starlink app: Open the Starlink app and sign in to your account. On the main screen tap Support , then tap the Contact Support button.
    • Starlink website: Go to the Starlink website and sign in to your account. Click the Support tab and click Contact Support .
    • Alternatively, you can click this link and sign in to create a support ticket.
    2. Advertisement
2

Twitter/X

PDF download Download Article
  1. While this isn't advertised on Starlink's website, some users have been able to resolve minor issues by tagging the @Starlink Twitter/X account in a post describing the problem.
    • As Starlink doesn't list this as a method of contacting customer support, it may take a while for you to get a reply, or you may not get one at all. To maximize your chance of getting help, fill out a support ticket as outlined in the first method.
3

Phone Number

PDF download Download Article
  1. However, you may be able to get some general questions answered if you call SpaceX, which Starlink is a division of.
    • SpaceX's phone number is 310-363-6000 . This is not a customer support number, so the representative you speak to likely won't be able to answer any specific questions about accounts or Starlink services.
    2. Advertisement
4

PDF download Download Article
  1. There are, however, three SpaceX email addresses for privacy policy issues, copyright infringement issues, or media inquiries. Starlink is a division of SpaceX, so you may be able to get some help from these email addresses for specific issues:
    • Privacy policy issues: privacy@spacex.com
    • Copyright infringement: copyrightabuse@spacex.com
    • Media inquiries: media@spacex.com

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      How to
      Contact Facebook: Easy Ways to Get Account Help
      4 Quick Ways to Contact Instagram Support for Help
      How to
      Contact Roblox
      5 Simple Ways to Contact Google Support for Gmail
      How to
      Contact TikTok: 8 Ways to Get Support
      How to
      Contact Twitter: Email, Support Tickets, Forms, & More
      How to
      Contact PlayStation
      How to
      Get In Touch with UPS Fast
      6 Easy Ways to Contact Uber Eats About Order Issues
      How to
      Contact British Gas
      3 Ways to Get Order Support, Account Help, and More from Shein
      How to
      Contact PayPal: 4 Quick Ways to Get Help With Your Account
      How to
      Contact Microsoft
      How to
      Contact Activision
      Advertisement

      References

      1. ↑ https://support.starlink.com

      About This Article

      Thanks to all authors for creating a page that has been read 12,717 times.

      Did this article help you?

      Advertisement