How to Contact the NFL

PDF download Download Article
PDF download Download Article

The NFL (National Football League) has set up a contact page on their website to make asking questions and finding information super easy. By navigating to their website and clicking on the question or issue you'd like help with, you can find information that will tell you what you need to know. You can also email specific departments, call customer service, or send a letter to NFL headquarters through the mail.

Method 1
Method 1 of 3:

Contacting the NFL's Office or Customer Support

PDF download Download Article
  1. This is a great way to ask the NFL questions that aren’t super urgent, as it might take them several days to respond. [1]
    • For app-related support, send your email to mobilecs@nflhelp.com.
    • To contact the NFL online store, send your email to customer_service@nflshop.com.
  2. Their phone number is 800-635-5300. If you have questions relating to their online store, such as whether they have a certain piece of merchandise in stock or the status of your recent order, dial the number 1-877-635-7467 (1-877-NFL-SHOP) to talk to a representative. [2]
    • It’s best to call during normal work day hours.
    Advertisement
  3. Sending a letter is a good way to send the NFL a message that you don’t need a response to. Send your letter to 345 Park Avenue, New York, NY 10154. [3]
    4. Advertisement
Method 2
Method 2 of 3:

Submitting a Request

PDF download Download Article
  1. You can go to the direct link at https://www.nfl.com/ , or you can scroll to the bottom of their main page and click on “Contact Us” under “Information.” [4]
  2. This takes you to a form that you can fill out, sending a message to the NFL Digital Care team so that they can respond. Type in necessary information such as your email address, name, and your issue or statement.
    • You’ll need to choose a category for your message, such as “Filing a Complaint,” “Positive Feedback,” or “Information Request.”
  3. Once you've sent it, be prepared to wait several days for a response. Check your email to see if the Digital Care team has responded to your question.
    4. Advertisement
Method 3
Method 3 of 3:

Finding Information Using the Website

PDF download Download Article
  1. This is the same direct link used for finding the "Submit a Request" form. This page will bring you to several options for topics to choose from, letting you pick which subject you have a question or concern about.
  2. Once you navigate to their Contact page, you’ll see a large, white search bar. By clicking on this and typing in your question before pressing enter, you’ll be taken to a page with articles related to what you searched.
    • Peruse these article topics and read one that will help you.
    • When you begin typing a word into the search bar, look to see if one of the automatic suggestions is related to your question.
    • The search bar is on the "Contact Us" page.
  3. If you’re using the NFL app on your phone, tablet, or other device, this is the link that will take you to articles related to the app. Clicking on “NFL App” will help you with things like learning which devices are supported or how to troubleshoot problems with the app.
  4. This will take you to a page with articles about topics such as filling a league, how scoring works, or how to edit your team settings. Click on a subject that you have questions about to be taken to the article for more information.
  5. The Game Pass link will take you to the page with advice on access and content, such as the features of Game Pass and information on free trials. Look for information about technical issues or your account and billing as well.
    • The troubleshooting page under this link will discuss technical issues directly related to Game Pass.
  6. This link talks about information such as the NFL schedule, game rules, purchasing tickets, and things you can buy in the shop. Look through the article topics to find one that will help you with your issue or question, reading it through thoroughly.
    • This link also has information about press inquiries, careers, and officiating.
  7. This will bring you to advice on how to do things such as unsubscribe from emails, figure out passwords, and create usernames. This is the link to click on to find information specifically related to dealing with their website.
    • For example, clicking on “Password Management” will bring you to an article about how to reset your password to your NFL.com account.
    8. Advertisement

Community Q&A

Search
Add New Question
  • Question
    How is it that a quarterback can throw the ball for 2 yards and get credit for the yards that the receiver runs?
    Donagan
    Top Answerer
    It has always been true that a "reception" consists of not only the catch but also what the receiver does with the ball after making the catch.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 9 Helpful 6
  • Question
    With all the money the NFL has, why do they have nets at the end zone? Why not let the fans have a football souvenir?
    Donagan
    Top Answerer
    Regardless of how much money the league may have, teams have the right to decide whether they want to give away footballs (which are not cheap).
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 18 Helpful 3
  • Question
    Why is a field goal not counted because it hit the inside the post, even though it still goes between the posts?
    Donagan
    Top Answerer
    What counts is that the ball passes completely between (or above) and beyond the goal posts.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 11 Helpful 3
See more answers
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      How to
      Contact Elon Musk
      How to
      Meet Porn Stars: Adult Expos, Webcam Chats & More
      11 Ways to Get In Touch With YouTube Star MrBeast
      The Best Ways to Contact Taylor Swift and Her Team
      How to
      Contact Fox News Journalist Jesse Watters
      How to
      Contact Warren Buffett
      How to
      Meet or Contact Billie Eilish in Person, Online, or by Mail
      How to
      Contact Sean Hannity
      How to
      Contact Jeff Bezos
      How to
      Meet or Contact Ariana Grande in Person, Online, or by Mail
      How to
      Contact Johnny Depp Online, by Mail, & in Person
      How to
      Contact Mark Cuban
      3 Powerful Ways to Get in Touch with Celebrities Today
      How to
      Contact Bill Gates
      Advertisement

      References

      1. ↑ http://customercarecontacts.com/contact-of-national-football-league-nfl-customer-service/
      2. ↑ http://customercarecontacts.com/contact-of-national-football-league-nfl-customer-service/
      3. ↑ http://customercarecontacts.com/contact-of-national-football-league-nfl-customer-service/
      4. ↑ https://www.nfl.com/

      About This Article

      Thanks to all authors for creating a page that has been read 297,291 times.

      Did this article help you?

      Advertisement