How to Determine if the Motor Coupler is Broken in your Washing Machine

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Are your clothes coming out wet at the end of the spin cycle? Follow these instructions to find out if you have a broken motor coupler in your Whirlpool or Kenmore washing machine.

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    If the washer fills to the selected level and starts agitating properly, then the problem is not a broken motor coupler. [1]
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    If the washer fills to the selected level and you hear the motor running but the washer is not agitating, set the dial on the spin cycle. If the washer drains the water and you hear the motor running (making noise but not spinning), it is likely you have a broken motor coupler. [2]
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    [3]
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    [4]
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    Make sure you unplug the wiring assembly from the drive. [5]
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    [6]
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    [7]
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Community Q&A

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  • Question
    My GE washer spins but clothes are still wet - what can it be?
    Community Answer
    Does it sound as loud as it normally does? If it doesn't, it can be either a bad motor coupler or bad control board.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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    Not Helpful 3 Helpful 6
  • Question
    Washer is agitating but tub is not spinning. What should I do?
    Community Answer
    Get an appliance repairman. It could be as cheap as your lid switch or it could be most of the way to a new washer if your motor, transmission or clutch are dying.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 5 Helpful 1
  • Question
    My GE Washing Machine does not spin. The belt seems okay. What else could have happened?
    Community Answer
    It could be as cheap as your Lid Switch or it could be most that your motor, transmission or clutch are dying.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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    Not Helpful 3 Helpful 0
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      Warnings

      • Make sure that you disconnect your washing machine from the wall outlet before attempting to do any repairs. Electricity is dangerous, but if you treat it with respect and follow the safety instructions, you will be OK.
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      References

      1. ↑ https://www.youtube.com/watch?v=SkGfUuGDGEc
      2. ↑ https://www.acorn-ind.co.uk/insight/12-reasons-for-coupling-failure-and-how-to-avoid-them/insight/12-reasons-for-coupling-failure-and-how-to-avoid-them/
      3. ↑ https://www.acorn-ind.co.uk/insight/12-reasons-for-coupling-failure-and-how-to-avoid-them/insight/12-reasons-for-coupling-failure-and-how-to-avoid-them/
      4. ↑ https://www.acorn-ind.co.uk/insight/12-reasons-for-coupling-failure-and-how-to-avoid-them/insight/12-reasons-for-coupling-failure-and-how-to-avoid-them/
      5. ↑ https://www.youtube.com/watch?v=Uw5SgZ1DJuA
      6. ↑ https://www.youtube.com/watch?v=Uw5SgZ1DJuA
      7. ↑ https://www.youtube.com/watch?v=Uw5SgZ1DJuA

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