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Troubleshoot common problems with these tips and tricks
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If Discord is not launching, freezing, or not connecting, there are a few things you can do to fix this problem. You'll be back to chatting with your friends in no time. This wikiHow article teaches you how to troubleshoot and fix Discord when it's not working.
Fix Discord Not Working
- Check if the Discord servers are down. Completely shut down the Discord app and restart it. If that doesn't work, restart your computer.
- Make sure your comuter's date and time are correct. Clear the Discord cache. Flush your DNS settings and check your proxy settings.
- Make sure Discord isn't blocked on your computer and that your account has permission to run it. If all else fails, try reinstalling Discord.
Steps
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Close Discord using Task Manager. If there are minor bugs in the Discord software, you may be able to fix them by completely shutting down Discord and launching it again. Use the following steps to shut down Discord using the Task Manager on Windows:
- Press Ctrl + Alt + Del .
- Click Task Manager .
- Select any task labeled "Discord" or "Discord.exe".
- Click End Task .
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Close Discord using the Command Prompt. If you miss any tasks in Task Manager, you can use the command prompt to close Discord. Use the following steps to do so:
- Click the Windows Start menu.
- Type CMD .
- Right-click Command Prompt and click Run as Administrator .
- Type taskkill /F /IM discord.exe and press Enter .
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Force close Discord on a Mac. Use the following steps to force-close Discord on a Mac: [1] X Research source
- Press Option + Command + Esc .
- Click Discord .
- Click Force Quit .
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Restart your Windows computer. If you continue to experience problems with your computer, there could be a minor glitch with Windows. You may be able to fix it by restarting your computer. Use the following steps to restart your Windows computer: [2] X Research source
- Click the Windows Start menu.
- Click the Power icon, which resembles a circle with a line through it.
- Click Restart (If it says Update and restart , click this option instead.).
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Restart your Mac. If you continue experiencing problems with Discord on your Mac computer, there may be a minor issue with macOS. You may be able to fix it with a simple restart. Use the following steps to restart your Mac:
- Click the Apple icon in the menu bar at the top.
- Click Restart .
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Update your date and time on Windows. Sometimes it can cause a problem with the Discord servers if your computer's date and time doesn't match the date and time of the servers. Use the following steps to update your date and time on your Windows computer:
- Click the Windows Start menu.
- Click the Settings/Gear icon.
- Click Time & language in the menu bar to the left.
- Click Date & time .
- Toggle "Set time zone automatically" to on (or off and then back on).
- Toggle "Set time automatically" to on (or off and then back on).
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Update your date and time on a Mac. If your Mac's date and time doesn't match the Discord servers, it may have a problem connecting. Use the following steps to update your date and time on Mac: [3] X Research source
- Click the Apple icon in the menu bar at the top.
- Click System Settings (or System Preferences on older versions of Mac.).
- Click General .
- Click Date & Time .
- Ensure "Set time & date automatically" is turned on.
- Ensure "Set time zone automatically using your current location" is turned on.
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Clear your cache on Windows. The cache stores temporary files and data that make Discord run more smoothly. However, these files can build up over time, and some files may become corrupted. Clearing the cache can free up unnecessary data and remove any corrupt files. Use the following steps to clear the cache on Windows: [4] X Research source
- Press Windows Key + R to open Run.
- Enter %appdata% into Run and press Enter .
- Select the Discord folder and press Delete .
- Click Appdata in the address bar at the top.
- Open the Local folder.
- Select the Discord folder and press Delete .
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Clear your cache on a Mac. If your cache files have gotten too full or are corrupt, you can use the following steps to clear your cache on a Mac:
- Open the Finder .
- Click Go in the menu bar at the top.
- Click Go to folder .
- Enter ~/Library/Application Support/discord in the "Go to" field and press Return .
- Select and delete the Cache , CodeCache , and GPUCache folders.
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Scan and fix errors on Windows. Your hard drive may have some corrupt files preventing it from working properly. Windows has a built-in system file checker you can use to scan for corrupt files and attempt to repair them. Use the following steps to run the system file checker on Windows:
- Click the Windows Start menu.
- Type CMD .
- Right-click Command Prompt and click Run as Administrator .
- Enter sfc /scannow and press Enter .
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Scan and fix error errors on a Mac: You can use the following steps to check for disk errors on a Mac:
- Click the Spotlight/magnifying glass icon in the menu bar at the top.
- Enter Disk Utility in the search bar.
- Double-click Disk Utility .
- Select your disk drive in the menu bar to the left.
- Click First Aid in the menu bar at the top.
- Click Run .
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Flush your DNS on Windows. Your operating system keeps a record of domain name service (DNS) requests so that your web browser and apps like Discord don't have to make new requests each time they connect. However, if your DNS records are incorrect, it can cause connectivity issues. Flushing your DNS can fix these issues. Use the following steps to flush your DNS on Windows: [5] X Research source
- Click the Windows Start menu.
- Type CMD .
- Right-click Command Prompt and click Run as Administrator .
- Type ipconfig /flushdns and press Enter .
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Flush your DNS on a Mac. You can use the following steps to flush your DNS on a Mac:
- Click the Spotlight/magnifying glass icon in the menu bar at the top.
- Type Terminal in the search bar.
- Open the Terminal .
- Enter one of the following commands and press Return
:
- macOS 10.15 (Catalina) and up: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
- macOS 10.07 (Lion) through 10.14 (Mojave): sudo killall -HUP mDNSResponder
- macOS 10.10 (Yosemite): sudo discoveryutil udnsflushcaches
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Check your proxy settings on Windows. Sometimes Discord has a hard time connecting when you use a VPN or a proxy connection. Use the following steps to check your proxy settings on Windows:
- Click the Windows Start menu.
- Type Control Panel .
- Open the Control Panel .
- Click Network and Internet .
- Click Internet Options .
- Click the Connections tab.
- Click LAN Settings .
- Ensure "Automatically detect settings" is checked.
- Uncheck "Use a proxy server for your LAN."
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Check your proxy settings on a Mac. Use the following steps to check your proxy settings on a Mac: [6] X Research source
- Click the Apple icon in the menu bar at the top.
- Click System Settings (or System Preferences on older versions of macOS).
- Click Network .
- Select your internet connection.
- Click Details (or Advanced on older versions of macOS).
- Click Proxies .
- Toggle off or uncheck any proxies you are using.
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References
- ↑ https://support.apple.com/en-us/102586
- ↑ https://www.cloudwards.net/discord-not-working/
- ↑ https://support.apple.com/en-az/guide/mac-help/mchl99096372/mac
- ↑ https://www.businessinsider.com/guides/tech/discord-clear-cache
- ↑ https://blog.hubspot.com/website/flush-dns
- ↑ https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/4406542384411-Mac-computer-cannot-connect-due-to-proxy-settings-blocking-connection
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