How to Factory Reset a Oculus Quest 2 Headset

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Do you need to factory reset your Oculus/Meta Quest 2? Perhaps you want to sell your Quest 2 or perhaps you are experiencing technical problems and you've exhausted all other options. Luckily there are two ways to factory reset your Quest 2. You can factory reset your Quest using the mobile app for your phone, or you can factory reset your Quest on the device itself. This wikiHow teaches you how to factory reset your Oculus/Meta Quest 2. Warning: Factory resetting your Quest 2 will erase all your apps and account information from your device. Only do this as a last resort.

Method 1
Method 1 of 2:

Using the Quest 2 Headset

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    To power off your Quest 2 headset, press and hold the Power button until the power menu appears. Use the controller to point to the blue button that says Power Off . Squeeze the trigger to select the Power Off button. [1]
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    The Power button is the pill-shaped button on the right side of the headset. The Volume Up and Volume Down buttons are on the bottom-right side of the headset below the right lens. This loads the Quest 2 into the boot screen. Make sure you are wearing the Quest 2 headset so that you can see the menu. [2]
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    Use the Volume Up and Volume Down buttons to highlight the different options in the boot screen menu. Highlight Factory Reset and press the Power button on the right side of the Quest 2 to select the Factory Reset option. [3]
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    It's the first option in the Factory Reset menu. This confirms that you want to factory reset your Quest 2 headset and initiates a factory reset. Wait a few minutes for the factory reset to complete. [4]
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Method 2
Method 2 of 2:

Using the Oculus Mobile Application

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    The Oculus app is free to download from the Google Play Store on Android devices or the App Store on iPhone and iPad. If you haven't already done so, download the Oculus app and sign in with your Oculus or Facebook account.
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    In order for the mobile app to connect to your Quest 2, your need to have your Quest 2 near your mobile phone. You also need to have Bluetooth enabled on your smartphone.
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    The Oculus app has a white icon with an elongated "O". Tap the Oculus app icon to open the Oculus app.
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    It's the second button from the right at the bottom of the Oculus app. It has an icon that resembles an Quest 2 headset. The app should connect with your device and display the device settings screen. [5]
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    If you have more than one Oculus or Quest device connected to the mobile app, tap the drop-down menu in the upper-left corner and select your Quest 2 device.
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    It's the fifth option down in the Headset Settings menu. It's next to an icon that resembles a gear. [6]
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    It's the last option at the bottom of the Advanced Settings menu. This displays a confirmation pop-up. [7]
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    It's in the lower-right corner of the confirmation pop-up. This confirms that you want to factory reset your Quest 2 and initiates a factory reset. Allow a few minutes for the factory reset to complete. [8]
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      Tips

      • It's always a good idea to factory reset any electronic device you are planning on selling or gifting.
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      • If you have trouble turning your headset back on after factory reset, hold the power button for 30 seconds.
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      • You will need to re-download any games you've previously purchased.
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      Warnings

      • Factory resetting your Quest 2 headset is irreversible and will erase all applications, account information, device data, downloaded games, as well as any photos and videos you have stored on your Quest 2 headset. Only do this if you are planning on selling or gifting your Quest 2, or if you are experiencing a technical problem that cannot be fixed.
        Thanks
        Helpful 2 Not Helpful 1
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      References

      1. ↑ https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest/
      2. ↑ https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest/
      3. ↑ https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest/
      4. ↑ https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest/
      5. ↑ https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest/
      6. ↑ https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest/
      7. ↑ https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest/
      8. ↑ https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest/

      About This Article

      Article Summary X

      1. Open the Oculus app on your smartphone.
      2 Tap Devices at the bottom of the Oculus app.
      3. Select your Quest 2 headset.
      4. Tap Advanced Settings .
      5. Tap Factory Reset .
      6. Tap Reset .

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