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Wipe your Xbox and restore it to factory defaults with this easy guide
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Are you trying to factory reset your Xbox One but not sure how to do it? If so, this is the article for you! Whether you're selling your Xbox, giving it away, or troubleshooting a problem, resetting your console is easy. In this article, we'll go over how to factory reset your Xbox One using the console's settings, or with a USB drive without signing in.

Quick Steps

  1. Open your Xbox settings.
  2. Go to System > Console info .
  3. Choose Reset console .
  4. Select a reset option.
  5. Wait for the console to finish resetting.
Method 1
Method 1 of 2:

Using the Console Settings

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  1. To do this, press the Xbox button on your controller, scroll right, then select Profile & system > Settings .
  2. In this menu, you'll see an option to reset your Xbox.
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  3. On the screen titled "Reset your console?" you will be given two reset options and a Cancel option. The reset options and what they do are:
    • Reset and remove everything: Your console will be reset to factory settings, and all of your data will be completely wiped from the device. Select this option if you are selling or giving your console away.
    • Reset and keep my games & apps: The OS on your console will be reset, but your games and apps won't be removed. If you're still having issues with your Xbox after doing this reset option, you may need to Reset and remove everything in case a corrupt game or app is causing the problem.
  4. Once you choose a reset option, your console will begin resetting itself. It will take some time for the console to finish this process, so wait for it to be completely done before restarting or turning off your console. [1]
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Method 2
Method 2 of 2:

Using a USB Drive

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  1. To use this method, you must have a flash drive with at least 4 GB of storage space, formatted to NTFS, and no other files on it.
    • You can use this method to reset your Xbox One without signing in.
  2. This PC must be connected to the internet.
  3. You can download the file from Xbox's website .
  4. To do this, right-click on the compressed file and select Extract all… .
  5. Make sure the $SystemUpdate file isn't placed in any folders inside the drive, and is in the base (root) directory.
    • Once you've copied this file over, you can safely eject the USB drive from your computer.
  6. Once your Xbox is off, remove the power and ethernet cables (if you have a wired internet connection to the console) and wait 30 seconds.
  7. However, do not turn the Xbox on yet.
  8. You can use a port in the front or the back of the device.
  9. The way to do this varies if you have an eject button or not:
    • Eject button: Press and hold the Pair button (which looks like three curved lines in a row) and the Eject button (which looks like an up-facing triangle with a line underneath it). Then, press the power button on the console.
    • No eject button: Press and hold the Pair button (which looks like three curved lines in a row). Then, press the power button on the console.
  10. After 10-15 seconds, you will hear two power-up sounds. Once you hear the two power-up sounds, you can release the button(s).
    • If you don't have an Eject button, simply hold the Pair button.
    • If you don't hear the power-up sounds, start over from step 9.
  11. Once the console makes two power-up sounds, it will restart. After it restarts, it will guide you through the reset process. Follow the on-screen instructions, and let the console fully finish resetting before turning it off or unplugging it.
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