Uber Background Checks: What They Look For & How Long They Take

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The complete guide to Uber's background check turnaround time
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Do you want to start driving for Uber or delivering for Uber Eats, but you’re still waiting on a background check? For the safety of both drivers and riders, you’ll have to pass Uber’s background check before you can accept your first ride or food delivery. While the background check process usually only takes a couple of days, it can sometimes take longer than 5 days to get your results. In this article, we'll cover everything you need to know about Uber's background screening process, including how long background checks should take, and why it sometimes takes longer than usual.

Things You Should Know

  • Uber and Uber Eats background checks usually take 3–5 business days, but may take longer if your records are difficult to obtain.
  • Background checks look at both your driving history and your criminal record.
  • Submit a dispute online if the information on your background check is inaccurate or missing.
Section 1 of 6:

Uber Background Check Turnaround Time

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    Once you submit your background check through Uber, it’ll take a few days to run your information. Uber uses the third-party companies Checkr, HireRight, and Samba Safety to double-check if you’re eligible to drive for the company. When the company has finished running your information, they’ll send over the results for Uber to make a final decision. [1]
    • Background checks may get delayed if the company has issues pulling your information from county courthouses or if you provided inaccurate information.
    • Uber will notify you which company they’re using for your background check. If they use Checkr, put your phone number, email, Social Security number, and birthday into the Candidate Portal to find the status of your background check.
    • If Uber uses HireRight or Samba Safety, sign in to your Uber account and chat with the support team to check the status.
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Section 2 of 6:

Submitting a Background Check

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    To become an Uber driver, visit the Uber Driver sign-up page and enter your full name, email address, phone number, and location. Create a password for your account to create your account. Then, enter your vehicle information and upload a profile picture for your account. [2]
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    After you create your account, upload clear images of your driver’s license, Social Security number, vehicle insurance, and vehicle registration. Uber also requires a vehicle inspection, so download the inspection form and visit an approved inspection site to have it filled out. [3]
    • Double-check any pictures or scans you use before uploading them to make sure the pictures are clear and the text is legible.
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    While you’re signing up, a background check disclosure form will appear asking for your permission to check your personal records. Read through the form and select “Agree” at the bottom of the screen so Uber can run the background check through one of their third-party services. [4]
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Section 3 of 6:

What does an Uber background check look for?

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    Once you submit an Uber background check, they’ll make sure that you have a valid driver’s license and a clean driving record. If you’re over 25, they’ll make sure you’ve been driving for at least 1 year, and if you’re 24 or younger, they’ll check that you’ve had your license for at least 3 years. The background check will look for instances of: [5]
    • Accident reports
    • Traffic violations
    • Driving record points
    • DUIs
    • Reckless driving
    • You may be able to take driving classes to get minor traffic violations off of your motor vehicle record.
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    Uber wants to keep all of their riders safe, so they’ll run your information against local, state, and national court records to make sure you haven’t been charged with a crime. Convictions of violent crimes, sexual assault, or terrorism are all automatic disqualifications that prevent you from driving with Uber. If you have any pending charges, they may also disqualify you until they’re resolved in your favor. [6]
    • While most states only look at criminal records from the past 7 years, any prior conviction you’ve had in the past may be considered during your background check. [7]
    • The convictions that disqualify you can also vary depending on state or local laws. What may not cause an issue in one state may prevent you from driving in another.
    • Your background check may also consider if you’ve proven good character or have evidence of rehabilitation, but good behavior still may not guarantee that you’ll pass.
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Section 4 of 6:

Can you dispute a background check?

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    Checkr, HireRight, or Samba Safety will notify you if there’s an issue with your background check before they send it to Uber so you can correct the information. Submitting a dispute depends on what company completed your background check. [8]
    • Checkr : Reply to the email Checkr sent you with your corrected or missing information or submit your dispute through the Candidate Portal .
    • HireRight : Fill out the HireRight dispute request form to resubmit your information.
    • Samba Safety : Submit an online dispute form with your information and a clear copy of your driver’s license.
    • Disputes may take up to 30 days to complete. After that, Uber will make the final decision that can no longer be disputed.
Section 5 of 6:

How often does Uber run background checks?

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    Since Uber wants to maintain their safety standards, Uber will run your information at least once a year to ensure nothing on your record has changed. Some larger cities may run background checks more frequently, but you’ll be notified when another screening is required. [9]
    • Uber may request a background check at any time while you’re driving for them, so continue maintaining a clean driving and criminal record. If any past charges have been cleared, be sure to send Uber the court documentation showing the changes.
    • Uber may enroll you in a new offense notification program so they’re notified if anything changes in your driving or criminal history. [10]
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Section 6 of 6:

Do you need a background check to drive for Uber?

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    Even if you’ve received a background check from another company on your own, Uber will still run their own background check to make sure you meet their safety standards. Before you can start accepting rides as a driver, wait for the background check to be completed and accepted by Uber. [11]

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      Tips

      • Uber doesn’t run a credit check during their screening, so bad credit won’t affect their decision. [12]
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      References

      1. ↑ https://help.uber.com/driving-and-delivering/article/how-long-will-my-background-check-report-take?nodeId=c44199d4-ac73-4cd4-9def-64520c0d2322
      2. ↑ https://youtu.be/GdDUKT3UUdk?t=18
      3. ↑ https://www.uber.com/us/en/drive/requirements/?uclick_id=85d64dd8-e4d1-4552-92cb-7d53817e6341
      4. ↑ https://youtu.be/GdDUKT3UUdk?t=163
      5. ↑ https://help.uber.com/driving-and-delivering/article/what-does-the-background-check-look-for?nodeId=ee210269-89bf-4bd9-87f6-43471300ebf2
      6. ↑ https://help.uber.com/driving-and-delivering/article/what-does-the-background-check-look-for?nodeId=ee210269-89bf-4bd9-87f6-43471300ebf2
      7. ↑ https://checkr.com/resources/what-is-a-background-check
      8. ↑ https://help.uber.com/driving-and-delivering/article/how-do-i-dispute-the-information-in-my-background-check?nodeId=595aba95-0c5f-493c-a1c7-76525cda557d
      9. ↑ https://help.uber.com/driving-and-delivering/article/why-is-uber-running-another-background-check-report?nodeId=4c538b1d-7626-4cdc-9274-68a3fd74e006
      1. ↑ https://help.uber.com/driving-and-delivering/article/how-do-i-dispute-a-new-record-notification?nodeId=01fbc9e5-dd09-4036-99a8-7204033807a8
      2. ↑ https://help.uber.com/driving-and-delivering/article/can-i-provide-a-recent-background-check-report-to-uber-instead-of-uber-running-a-new-one?nodeId=7570f78a-4bc1-4669-a981-38afa59b038a
      3. ↑ https://help.uber.com/driving-and-delivering/article/what-does-the-background-check-look-for?nodeId=ee210269-89bf-4bd9-87f6-43471300ebf2

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