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and by wikiHow staff writer, Travis Boylls
. Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
If your iPhone is flashing the Apple logo and not booting, it could be caused by water damage, hardware issues, software issues, issues while updating, or jailbreaking. Luckily, there are a few things you can do to fix this issue before having it repaired. This wikiHow article teaches you how to fix an iPhone that is flashing the Apple logo.
Fix an iPhone Flashing the Apple Logo
Make sure your iPhone is fully charged. Start by performing a forced restart. If that doesn't work, try updating your iPhone using iTunes or the Finder on Mac. Then try to perform a system restore via iTunes or your Mac. If all else fails, you will need to have your iPhone repaired or replaced.
Steps
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Your phone may have a software glitch. Performing a forced restart can fix minor bugs and glitches. Use one of the following steps to force-restart your iPhone :
- iPhone 8 and above: Press the Volume Up button, followed by the Volume Down button. Then press and hold the Side/Sleep button until you see the Apple logo.
- iPhone 7: Press and hold the Volume Down and Side/Sleep button until you see the Apple logo appear.
- iPhone 6 and below: Press and hold the Home button below the screen and the Side/Sleep button until the Apple logo appears.
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There was a problem updating your iPhone. If an update gets interrupted (i.e. your iPhone was shut down during an update), the update may be corrupt. You'll need to update your iPhone via a computer in recovery mode. Use the following steps to do so:
- Open iTunes on Windows or macOS 10.14 Mojave or earlier. On macOS 10.15 Catalina or later, open the Finder instead.
- Put your iPhone in recovery mode. This process is very similar to force restarting your iPhone. Use one of the following steps to put your iPhone in recovery mode:
- iPhone 8 and above: Press the Volume Up button, followed by the Volume Down button. Then press and hold the Side/Sleep button until you see the recovery screen appear.
- iPhone 7: Press and hold the Volume Down and Side/Sleep button until the recovery screen appears.
- iPhone 6 and below: Press and hold the Home button below the screen and the Side/Sleep button until the recovery screen appears.
- Connect your phone to your computer using a USB or lightning cable.
- Click your iPhone in the menu bar to the left.
- If you see a pop-up that says there was a problem with your iPhone that requires an update or restore, click Update .
- Click Check for update .
- Click Download and install .
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Your system is corrupt. This may be caused by software issues or jailbreaking. You will need to restore your iPhone using a backup on your computer. Use the following steps to do so: [1] X Research source
- Open iTunes on Windows or macOS 10.14 Mojave or earlier. On macOS 10.15 Catalina or later, open the Finder instead.
- Connect your phone to your computer using a USB or lightning cable.
- Put your iPhone in recovery mode. This process is very similar to force restarting your iPhone. Use one of the following steps to put your iPhone in recovery mode:
- iPhone 8 and above: Press the Volume Up button, followed by the Volume Down button. Then press and hold the Side/Sleep button until you see the recovery screen appear.
- iPhone 7: Press and hold the Volume Down and Side/Sleep button until you see the recovery screen.
- iPhone 6 and below: Press and hold the Home button below the screen and the Side/Sleep button until the recovery screen appears.
- Click your iPhone in the menu bar to the left.
- If you see a pop-up that says there was a problem with your iPhone that requires an update or restore, click Restore and follow the instructions.
- Click Restore backup .
- Select a backup with a date prior to when the problem started.
- If you don't have a backup, you may need to factory reset your iPhone .
- Enter your passcode and click Restore .
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Your system is corrupt. If your system is corrupt and you don't have an adequate backup, you may need to factory reset your iPhone. This will erase all data on your iPhone and restore it to its factory settings. Do this as a last resort. Use the following steps to factory reset your iPhone on a computer.
- Open iTunes on Windows or macOS 10.14 Mojave or earlier. On macOS 10.15 Catalina or later, open the Finder instead.
- Connect your phone to your computer using a USB or lightning cable.
- Put your iPhone in recovery mode. This process is very similar to force restarting your iPhone. Use one of the following steps to put your iPhone in recovery mode:
- iPhone 8 and above: Press the Volume Up button, followed by the Volume Down button. Then press and hold the Side/Sleep button until you see the recovery screen.
- iPhone 7: Press and hold the Volume Down and Side/Sleep button until you see the recovery screen.
- iPhone 6 and below: Press and hold the Home button below the screen and the Side/Sleep button until the recovery screen appears.
- Click your iPhone in the menu bar to the left.
- Click Restore iPhone .
- Enter your passcode and click Restore .
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There is a problem with your iPhone's hardware. If your phone still can't boot up after performing a factory reset, there is most likely a problem with your phone's hardware. There may be water damage or a problem with your phone's electronic components. You will need to have it fixed or replaced. You can take it to a cellphone repair technician or contact Apple Support .
- You can contact Apple support at 1-800-275-2273 or online at https://getsupport.apple.com/
- If your iPhone is still under warranty, you may be able to have it replaced for little or no cost.