Skip to Content

Log in / Sign up

wikiHow is where trusted research and expert knowledge come together. Learn why people trust wikiHow

Life 360 Not Updating Location? 10 Troubleshooting Tips

Download Article

Learn how to update locations in the Life360 app

Co-authored by Rain Kengly Reviewed by Luigi Oppido

Last Updated: July 5, 2024 Fact Checked

Download Article

Is the Life 360 app not showing current locations? If someone's location is stuck in the same spot, or if it's gone completely, it can be due to a variety of reasons. Luckily, there are some quick fixes you can try on your end. Here's what to do if Life 360 is not updating on an iPhone, iPad, or Android device.

Why Is Life 360 Not Updating Location?

If the Life360 app isn't updating your or someone else's location, it can be due to an unstable connection, software bugs, low power restrictions, or even revoked location permissions.

1

Restart the app.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/63\/Life-360-Not-Updating-Step-1.jpg\/v4-460px-Life-360-Not-Updating-Step-1.jpg","bigUrl":"\/images\/thumb\/6\/63\/Life-360-Not-Updating-Step-1.jpg\/v4-728px-Life-360-Not-Updating-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Close the app and open it again. Sometimes, a quick app restart can fix minor software bugs.
- On iPhone, swipe up from the bottom (or double-press the Home button) and swipe up on the app.
- On Android, swipe up from the bottom, hold, and then release. Swipe up on the app. ^{[1]
  X
  Research source}

Advertisement

2

Update the app.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5e\/Life-360-Not-Updating-Step-2.jpg\/v4-460px-Life-360-Not-Updating-Step-2.jpg","bigUrl":"\/images\/thumb\/5\/5e\/Life-360-Not-Updating-Step-2.jpg\/v4-728px-Life-360-Not-Updating-Step-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}

Open the Google Play Store or App Store and search for Life360. If there's an update available, you'll see Update .

3

Restart your device.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/fd\/Life-360-Not-Updating-Step-3.jpg\/v4-460px-Life-360-Not-Updating-Step-3.jpg","bigUrl":"\/images\/thumb\/f\/fd\/Life-360-Not-Updating-Step-3.jpg\/v4-728px-Life-360-Not-Updating-Step-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}

If the app still isn't updating, try powering down your device fully. Wait a minute, and then turn it on again.

Advertisement

4

Check your connection.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/Life-360-Not-Updating-Step-4.jpg\/v4-460px-Life-360-Not-Updating-Step-4.jpg","bigUrl":"\/images\/thumb\/9\/9f\/Life-360-Not-Updating-Step-4.jpg\/v4-728px-Life-360-Not-Updating-Step-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Make sure your Wi-Fi network is online. If you're having trouble connecting to Wi-Fi, make sure the network is stable and active. If it isn't, you may need to restart your router .
- If you're using cellular, make sure your provider isn't having an outage and your account is active.

5

Turn off any VPNs.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/40\/Life-360-Not-Updating-Step-5-Version-2.jpg\/v4-460px-Life-360-Not-Updating-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/4\/40\/Life-360-Not-Updating-Step-5-Version-2.jpg\/v4-728px-Life-360-Not-Updating-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}

A VPN can interfere with location services. Turn it off, restart your device, and then check Life360 again.

Advertisement

6

Check your Life360 account.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/98\/Life-360-Not-Updating-Step-6.jpg\/v4-460px-Life-360-Not-Updating-Step-6.jpg","bigUrl":"\/images\/thumb\/9\/98\/Life-360-Not-Updating-Step-6.jpg\/v4-728px-Life-360-Not-Updating-Step-6.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}

You need an active subscription and account to use Life360. Confirm your membership is still active and that you're signed into the correct account.

7

Enable Precise Location.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/99\/Life-360-Not-Updating-Step-7.jpg\/v4-460px-Life-360-Not-Updating-Step-7.jpg","bigUrl":"\/images\/thumb\/9\/99\/Life-360-Not-Updating-Step-7.jpg\/v4-728px-Life-360-Not-Updating-Step-7.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Turn Precise Location on. This can be found in Life360's settings. Do the following:
- Open Settings .
- Scroll down and tap Life360 .
- Toggle on Precise Location .

Advertisement

8

Allow Background App Refresh.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8f\/Life-360-Not-Updating-Step-8.jpg\/v4-460px-Life-360-Not-Updating-Step-8.jpg","bigUrl":"\/images\/thumb\/8\/8f\/Life-360-Not-Updating-Step-8.jpg\/v4-728px-Life-360-Not-Updating-Step-8.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Enable Background App Refresh. This setting allows apps to run in the background without stopping. Do the following:
- Open Settings .
- Tap General .
- Tap Background App Refresh .
- Tap Background App Refresh again.
- Tap Wi-Fi or Wi-Fi & Cellular Data .

9

Disable Low Power Mode.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b1\/Life-360-Not-Updating-Step-9.jpg\/v4-460px-Life-360-Not-Updating-Step-9.jpg","bigUrl":"\/images\/thumb\/b\/b1\/Life-360-Not-Updating-Step-9.jpg\/v4-728px-Life-360-Not-Updating-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Turn off Low Power Mode. Since Low Power Mode reduces functions to optimize performance, it may affect Life360's location tracking. To turn off Low Power mode , do the following:
- Open Settings .
- Tap Battery .
- Toggle off Low Power Mode .

Advertisement

10

Enable Location Sharing.

Download Article

{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/04\/Life-360-Not-Updating-Step-10.jpg\/v4-460px-Life-360-Not-Updating-Step-10.jpg","bigUrl":"\/images\/thumb\/0\/04\/Life-360-Not-Updating-Step-10.jpg\/v4-728px-Life-360-Not-Updating-Step-10.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
Make sure Location Sharing is enabled. This permission is required to share your location with apps such as Life360. Do the following:
- Open Settings .
- Tap Privacy & Security .
- Tap Location Services .
- Toggle on Location Services .

Expert Q&A

Search

Add New Question

Ask a Question

200 characters left

Include your email address to get a message when this question is answered.

Advertisement

Video

Tips

Submit a Tip

All tip submissions are carefully reviewed before being published

Name

Please provide your name and last initial

Thanks for submitting a tip for review!

You Might Also Like

Advertisement

References

↑ https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps

About This Article

Reviewed by:

Computer & Tech Specialist

This article was reviewed by Luigi Oppido and by wikiHow staff writer, Rain Kengly . Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 3,517 times.

How helpful is this?

Co-authors: 3

Updated: July 5, 2024

Views: 3,517

Categories: Multi Platform Smartphone Applications

Thanks to all authors for creating a page that has been read 3,517 times.

Is this article up to date?

Advertisement

Keep up with tech in just 5 minutes a week!

You're all set!

X

-

-

498

.mwimg a.image{display:none}#header_logo{display:none}#cse-search-box{display:none}#cse-search-box-noscript{display:block !important}#cse-search-box-noscript .cse_q{color:#FFF;background-color:#B3CE9C}.wh_search .cse_q{width:88%}#mw-mf-main-menu-button{display:none;visibility:hidden}.header .search{display:none}#search_footer .cse_sa{background-image:url(/extensions/wikihow/mobile/images/white_mag.png);background-size:22px}.related_box{display:block;background:#EEE;border:5px solid #FFF;vertical-align:bottom;width:127px;background-size:180px;float:left;height:120px;position:relative}.related_box p{line-height:15px !important;font-size:13px;background-color:rgba(67,95,44,.4);color:#FFF;font-weight:bold;padding:8px;margin:0 !important;position:absolute;bottom:0}#noscript_header_logo{display:table-cell;vertical-align:middle;background-position:50% 77%;background-repeat:no-repeat;background-image:url(/extensions/wikihow/mobile/images/wikihow_logo_230.png);background-size:105px;width:auto;height:51px;padding:0 14px}.articleinfo{display:none}#iorg_free_data{z-index:50;width:100%;position:fixed}#ara_recommendations{display:none}

Design a Mobile Website

View Site in Mobile | Classic

Share by: