How to Message Someone on YouTube

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This wikiHow teaches you how to send a private message to a content creator on YouTube, as well as how to respond to another user's private message. You cannot message someone from within the YouTube mobile app.


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This article has been marked as historical.


It is no longer possible to send messages on YouTube. If you want to send a YouTuber a direct message, then you can use their business inquiry email. (Posted 2019-04-07).


Method 1
Method 1 of 2:

Sending a Message

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  1. Go to https://www.youtube.com/ in your computer's web browser. This will open your YouTube home page if you're logged into your YouTube account.
    • If you aren't signed into your YouTube account, click SIGN IN in the upper-right corner of the page, then enter your email address and password.
  2. Type a user's name into the search bar at the top of the YouTube home page, press ↵ Enter , and select their name in the results. This will open their channel page.
    • You can also go to a video that the user has uploaded and then click their name below the video player.
    • If you're subscribed to the person whom you want to message, you can click their name below the "SUBSCRIPTIONS" heading on the left side of the page.
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  3. It's near the top-right side of the channel's page.
    • If there is no ABOUT tab on the user's page, you cannot send them a message.
  4. It's the speech bubble-shaped icon below the "Stats" section of the YouTube channel page. Doing so prompts a pop-up window. [1]
    • If you don't see the "Message" icon, the user may not accept messages, or they may have age-restricted content on their channel.
  5. Click the "Enter your message" text field in the middle of the pop-up window, then type in your message.
    • You can enter a message of up to 1500 characters.
  6. It's a blue button in the bottom-right corner of the window. This will send the message to the channel's inbox.
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Method 2
Method 2 of 2:

Replying to a Message

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  1. Go to https://www.youtube.com/ in your computer's web browser. This will open your YouTube home page if you're logged into your YouTube account.
    • If you aren't signed into your YouTube account, click SIGN IN in the upper-right corner of the page, then enter your email address and password.
  2. It's a circular picture in the upper-right corner of the page. Doing so prompts a drop-down menu.
  3. You'll find this option in the drop-down menu. This will open your Creator Studio page.
  4. It's a tab on the left side of the page. Clicking this prompts the COMMUNITY menu to expand.
  5. This option is in the COMMUNITY menu. Doing so opens a list of your messages.
  6. Scroll through your messages until you find the message to which you want to reply.
    • If you don't find your message in the main Approved messages tab, look for it in the Filtered messages and Likely spam tabs.
  7. It's a grey link below the message's text. Doing so opens a text box below the message.
  8. Type your reply into the text box below the original message.
  9. It's a blue button below the bottom-right corner of the message. Doing so will send your reply to the original message's sender.
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Community Q&A

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  • Question
    What do I do if I don't see an "About" or email tab on someone's YouTube page?
    Community Answer
    Try adding "/about" in the url after the user's channel name when you're on their profile, and the "About" page should show up with the "send message" button.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
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    Yes No
    Not Helpful 35 Helpful 80
  • Question
    Can other people see my messages?
    Community Answer
    Not if you use any of these methods! Other people can view comments, but these messages are private messages, like a personal text message between you and a friend. If you wanted to share a conversation, you could screenshot the messages and post it online or in a video, or you could just show a friend on the device you are using.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 0 Helpful 11
  • Question
    What should I do if none of these work?
    Community Answer
    Try adding "/about" in the url after the user's channel name when you're on their profile, and the "About" page should show up with the "Send message" button.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 45 Helpful 10
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      Tips

      • You must verify your YouTube account from the CHANNEL section of the Creator Studio before you can receive private messages.
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      Warnings

      • Not all creators can receive private messages. If you don't see the speech bubble icon below the creator's "Stats" heading, they can't receive private messages from you.
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      References

      1. ↑ https://support.google.com/youtube/answer/57955?hl=en

      About This Article

      Article Summary X

      1. Go to https://www.youtube.com and sign in if necessary.
      2. Go to the channel to which you want to send a message.
      3. Click the ABOUT tab.
      4. Click the speech bubble icon below the "Stats" heading.
      5. Type in your message.
      6. Click SEND

      Did this summary help you?
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