How to Fix an iPhone That Won't Make Calls but Can Text

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Quick and simple solutions for when your iPhone won’t send or receive calls
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Is your iPhone able to send text messages but not make calls? If your iPhone can't make or receive calls, this could indicate a problem with your carrier or device. Luckily, there are plenty of ways to troubleshoot your iPhone not making calls. Always be sure your carrier account is updated and has no billing issues. This wikiHow will show you how to fix an iPhone that won't make calls but will text.

Things You Should Know

  • Contact your carrier to make sure there are no billing issues or local service outages.
  • Turn Airplane Mode on and off again. Turn off Do Not Disturb.
  • Reset your network settings. Contact Apple Support for warranty options.
Method 1
Method 1 of 10:

Contact Your Carrier

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    Make sure your account doesn't have any billing issues, as this can result in your service being suspended. Additionally, check for any service outages in your area, and that your iPhone is set up properly with your account. [1]
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Method 2
Method 2 of 10:

Update Your Device

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    Update your iPhone . Keep your phone software up-to-date. Software updates include important bug fixes and, most times, stronger security features. Do the following:
    • Go to Settings .
    • Tap General .
    • Tap Software Update .
    • Tap Download and Install .
Method 3
Method 3 of 10:

Reset Airplane Mode

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    This is the gray cog icon. [2]
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    The switch will turn green.
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    The switch will turn grey.
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Method 4
Method 4 of 10:

Disable Do Not Disturb

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    Open the Control Center . Swipe down on the top-right corner to open it. If your iPhone has a Home button, swipe up from the bottom of the screen to open it.
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    This looks like a crescent moon icon. If this feature is enabled, it will turn off.
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Method 5
Method 5 of 10:

Check Blocked Numbers

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    This is the gray cog icon. If you have any contacts blocked, you won't be able to receive any calls.
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    You can find this below Voice Memos .
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    This will be underneath Silence Unknown Callers .
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    Unblock the contact. If the contact was unintentionally blocked, you can unblock them here. You should now be able to receive calls from them.
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Method 6
Method 6 of 10:

Disable Call Forwarding

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    This is the gray cog icon. If you have any contacts blocked, you won't be able to receive any calls.
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    You can find this below Voice Memos .
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    This will be below Respond with Text .
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    If this is enabled, this will send your calls to another number.
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Method 7
Method 7 of 10:

Disable Silence Unknown Callers

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    This is the gray cog icon. If you have any contacts blocked, you won't be able to receive any calls.
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    You can find this below Voice Memos .
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    This will be underneath Show My Caller ID .
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    If you were missing calls from numbers that are not on your contact list, you should now receive them properly.
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Method 8
Method 8 of 10:

Try Another Location

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    It could be that you have no coverage in that particular area. If the area is causing trouble, try to improve your reception .
Method 9
Method 9 of 10:

Reset Network Settings

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    This is the gray cog icon.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/1f\/My-iPhone-Won%27t-Make-Calls-but-Will-Text-Step-22.jpg\/v4-460px-My-iPhone-Won%27t-Make-Calls-but-Will-Text-Step-22.jpg","bigUrl":"\/images\/thumb\/1\/1f\/My-iPhone-Won%27t-Make-Calls-but-Will-Text-Step-22.jpg\/v4-728px-My-iPhone-Won%27t-Make-Calls-but-Will-Text-Step-22.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>\u00a9 2024 wikiHow, Inc. All rights reserved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is <b>not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image may not be used by other entities without the express written consent of wikiHow, Inc.<br>\n<\/p><p><br \/>\n<\/p><\/div>"}
    You can find this below Screen Time .
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    This is at the very bottom of the page.
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    A pop-up menu will open.
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    This will erase all current settings for Wi-Fi, preferred networks, and VPN settings.
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Method 10
Method 10 of 10:

Contact Apple Support

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    Contact Apple Support . If your iPhone is still experiencing issues, the problem could be a faulty device. Contact Apple support for repairs or options for your specific warranty.

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      References

      1. ↑ https://support.apple.com/en-us/HT204039
      2. ↑ https://support.apple.com/en-us/HT204027

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