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Learn how to mute and put a caller on hold with your iPhone
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On iPhones, you can put a person on hold if you need to answer another call. This can be done quickly by holding the mute button. Here's how to place an iPhone call on hold using any iPhone.

Things You Should Know

  • To put a call on hold with your iPhone, tap and hold the "Mute" button for about 5 seconds.
  • To take a call off hold, tap the "Hold" button.
  • To mute yourself on an iPhone call, tap "Mute".
Method 1
Method 1 of 2:

Placing On Hold

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  1. You can place a person on hold whether you call or answer a call . [1]
    • If you don't want to end a call , you can place the person on a temporary hold.
  2. The icon looks like a microphone with a slash through it. It will take about 5 seconds. You should see HOLD at the top of the call screen.
    • When the call is on hold, the other person cannot hear you.
    • You can swipe up (or press the Home button) to use other apps while you're on a call. When you're finished, just tap the bar at the top to return to the call screen.
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  3. This will take the person off hold. You'll no longer be muted.
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Method 2
Method 2 of 2:

Muting

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  1. You can mute a call once you're in it.
  2. This looks like a microphone with a slash through it. You'll be muted , and the other person will be unable to hear you.
    • You can swipe up (or press the Home button) to use other apps while you're on call. When you're finished, just tap the bar at the top to return to the call screen.
  3. The other person will be able to hear you again.
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Community Q&A

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  • Question
    How do I place a call on hold on my iPhone 7?
    Community Answer
    While on your phone if you are getting a call you can click "hold and answer".
  • Question
    How do I put a call on hold to make another call?
    Mistress Chief
    Community Answer
    Once its on hold, press "add call." Then, you can talk to the other person.
  • Question
    How can you put a call on hold and call another party before returning to the original call?
    Community Answer
    Place the call on hold then press "add call"; choose the person you'd like. Press "merge calls," and take the other person off hold.
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      About This Article

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      Reader Success Stories

      • Gene Autry

        May 23, 2017

        "I had no idea how to place a call on hold, or bring in other callers for a conference call. It appears easy and ..." more
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