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Your Spectrum router has an internal firewall that blocks certain apps and devices from accessing the internet. If you want to allow these apps through the firewall, you have to forward their ports through the router. This wikiHow article teaches you how to port forward on your Spectrum router using the My Spectrum app on your smartphone or tablet.

Spectrum Port Forwarding Guide

Download the Spectrum app on your phone, and log in to your account. Select your router in the app, and select Advanced Settings > Port Forwarding. Click "Add Port Assignment," fill out the information, and click the checkmark to confirm the port forwarding.

  1. You can download the My Spectrum app for free from the Google Play Store on Android phones and tablets, or from the App Store on iPhone and iPad. Use the following steps to download and install the My Spectrum app on your smartphone or tablet:
    • Open the Google Play Store or App Store .
    • Tap the Search tab (iPhone and iPad only).
    • Type "My Spectrum" in the search bar.
    • Tap GET or Install next to the My Spectrum app.
  2. It has a dark blue icon with a white silhouette of a person, and you'll find it in on your Home screen or in your Apps menu.
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  3. If you have already created an online account with Spectrum, enter your username and password and tap Sign In . If you have not created a username and password, tap Create a Username at the top, and then enter your phone number or account information.
  4. It's the fourth option at the bottom of the screen. It has an icon that resembles a computer screen and a smartphone. [1]
  5. This displays your Router settings.
  6. It's in the menu for your router. This expands the Advanced Settings menu.
  7. It's one of the options in the Advanced Settings menu.
  8. This allows you to add a new port assignment.
  9. This can be name of the app (i.e. Minecraft) or device that you need to assign a port forwarding assignment for.
  10. These are the ports you want the device or app to be accessible from.
  11. This selects what protocol should be allowed through the port number. This can be TCP , UDP , or TCP+ UDP .
  12. This confirms and activates the port forwarding assignment. [2]
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      About This Article

      Article Summary X

      1. Open the My Spectrum app and tap Services .
      2. Tap Router below "Equipment .
      3. Tap Advanced Settings .
      4. Tap Port Forwarding & IP Reservations .
      5. Tap Add Port Assignment .
      6. Enter the name for the port assignment.
      7. Enter the internal and external port numbers.
      8. Select the port protocol.
      9. Click the checkmark icon to confirm and activate port forwarding.

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