Q&A for How to Cancel Xbox Live

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Question

How do I cancel the fees on two accounts that I don't know the password to?

Community Answer

Call your bank and make them cancel the future payments for XBOX LIVE GOLD membership.

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Question

How can I cancel my Xbox Live Gold if I forgot all passwords, email and secret question?

Community Answer

Just call your bank and have them stop all future payments to the account.

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Question

Is there a number I can call to cancel Xbox live?

Community Answer

Yes, you can call Xbox support. The number varies in different countries, but you should be able to look it up on Google.

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Question

How can I stop subscriptions to my son's Xbox now that he has sold it?

Community Answer

Log into the Microsoft account associated with that Xbox. Change the password to the account. If the person who now owns the Xbox does not have the new email password they will be unable to update the Xbox with that account anymore.

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Question

What do I do if I forgot my password for my Xbox account?

Community Answer

Then reset your password and go to you email and click the email and reset it.

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