Q&A for How to Cancel an Amazon Prime Free Trial

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Question

I'm past my free trial and want to cancel Prime. Is it too late?

Community Answer

If you haven't placed an order yet, you can still get a refund.

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Question

If I use free 2 day shipping during my free 30 day trial, can I still cancel before my 30 day free trial is up?

Community Answer

Yes. Log on to your account at Amazon. Click on Accounts & Lists and click on cancel free Prime. They will then give you a 2-3 day window to notify you of your free trial being cancelled.

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Question

I just clicked on Amazon Prime free trial. Now I want to cancel it but there is no option to do so. What do I do?

Community Answer

You must follow these steps to cancel it. Go to your Amazon, click Help (it is in the same row as browsing history), go to Manage Prime. Then where Amazon is talking about your billing info there will be a button that says Do Not Continue, click that. Then just continue the rest of the steps. It will ask you if you are sure, just say continue to cancel.

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Question

Is everything free shipping with Prime, or just certain items?

Community Answer

Items that the seller has offered as Prime-eligible are free to ship; however, not all items on Amazon are Prime-eligible. When doing an item search, you can check the Prime-eligible box on the left side of the screen to display only those offering free shipping.

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Question

Will I get charged if I cancel my trial the month after I start it?

Community Answer

No, as long as you didn't actually use their services (i.e. place an order with Prime shipping), you shouldn't be charged.

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Question

How do I dispute a charge from Amazon?

Community Answer

You will need to call their customer service number, or live chat with an available agent if it is within business hours.

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Question

Why can't I stop Prime before the due date?

Community Answer

Because is a 30-day trial, you can cancel it before the due date and you won't be charged. The app itself won't cancel your trial until the end of that month, and you won't have more to worry about.

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Question

How do I cancel my Amazon Prime membership if I don't have an Amazon account?

Community Answer

You can't have a Prime membership without an Amazon account. If you are still receiving charges on your bill, contact Amazon customer support.

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Question

Will I be charged shipping fees for orders I placed during my Amazon Prime trial if I cancel the trial?

Community Answer

No; any orders placed while you have Prime membership (even if only trial) will be shipped free, even if your subscription lapses before the items arrive.

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Question

Am I done with my Amazon Prime account when I click End Prime?

Community Answer

Your trial will continue until the end of the trial period, but you won't be billed for any future membership.

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