Q&A for How to Charge a Mophie

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Question

How long does it take for a mophie case to fully charge?

Community Answer

This will differ, depending on the charger you use. Since the device has a 12 Ah battery, if you charge it with a 1 Amp charger, it will take 12 hours to charge. Similarly, if you charge it with a 2.1 Amp charger, it will take just under 6 hours to charge. This is assuming a 100% charging efficiency.

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Question

How can I tell if my Mophie is charging?

Community Answer

Look at the lit up dots on the Mophie. If they're flashing, that means it's charging.

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Question

What is the red and green toggle at bottom of the case for?

Erin Fonvergne

Community Answer

It's the power switch. When it is red the charger is off. Switch it on when you want to start charging your device. Switch it off once your device is charged.

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Question

Where is the power switch on a Mophie?

Community Answer

Bottom back of phone on the left.

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Question

Does it have to be on or off when it is charging?

Community Answer

It is optional but it is recommended to turn it off while it is charging. This is to avoid having too much electricity than what is actually needed.

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Question

How long will the charge last?

Community Answer

The charge will last about a day, considering it takes an amount of 12 hours to fully charge.

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Question

Should I allow the mophie to completely "die" before recharging it? Would recharging the Mophie before it is completely discharged reduce the life of the mophie?

Community Answer

It’s best to let it get down to the remaining two lights and charge it overnight if you possibly can.

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Question

My Mophie pack is not charging. How do I charge a Mophie battery pack?

Community Answer

If it is not charging, contact Mophie and see if they can offer a replacement.

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