Q&A for How to Check Food Stamp Balance Online

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Who or where do you call if you are locked out of your online account?

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wikiHow Staff Editor

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Call your caseworker directly or call the office's toll-free customer service number.

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Question

Does money roll over from the previous month?

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wikiHow Staff Editor

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Yes. If you don't use all of your benefits, they carry over to the next month. You'll still get the full amount of benefits that you're allotted for each month, regardless of the balance on your account.

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Question

How do I enter my birthday in this format: mm/dd/year?

Community Answer

The "mm" stands for month. It's doubled to indicate it should always be written in two digits, not one. If the month has only one digit, place a zero in front of it. (January - 01, February - 02, March - 03, etc.) The "dd" stands for day, and it also requires two digits. (03, 04, 05, etc.) The "year" should always be four digits. (2016, 2017, 2018, etc.) So if your birthday were March 4, 1997, you would write it as 03/04/1997.

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Question

How can I check my food stamps balance without the card number?

Community Answer

You can't.

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Question

What do I do with a food stamp card after someone has passed away if there is still money on the card?

Community Answer

The best thing to do is turn the card in -- if anyone uses it besides the person to whom it belonged, they might get in trouble. It's best to just return the card to the state.

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Question

Can I use my EBT benefits if I don't have the card, but I do have my 16-digit number and my PIN number?

Community Answer

It depends on which benefits. If cash, you could use them for online purchases, but for food you would need the card in store.

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Question

If a family with two adults and three children has an income of $5,400, do they qualify for food stamps?

Community Answer

Yes, but only for 3 months now, unless someone is disabled. After 3 months you have to be working 20 hrs a week or you will no longer qualify.

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