Q&A for How to Contact Yahoo

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Question

How can I recover my Yahoo! account if I don't have access to the cell phone I used as my backup number?

Community Answer

The article explains how to contact Yahoo, so there's a good idea.

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Question

How do I actually talk to someone at Yahoo about a problem?

Community Answer

Apparently this option is unavailable of late. You may want to move to a more secure and spam-free email provider.

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Question

How do I get my code if I don't have access to the recovery email address?

Community Answer

You may not be able to access it and will have to set up a new email. Email servers need to take privacy seriously.

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Question

Someone tried to charge me to access my Yahoo account. How do I report that?

Community Answer

Report it to Yahoo immediately. This is a scam, there is no charge to access the account. If your account has been hijacked, let Yahoo know and also contact the police.

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Question

How do I access Yahoo mail on my desktop computer?

Community Answer

wikiHow's article on opening Yahoo mail will show you how to open Yahoo and log into your account.

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Question

I have been a member of Yahoo for several years, and until recently, I have always been happy with their service. Lately, almost every time that I try to read my email, there is some type of advertisement on the right hand side of the page that cuts off part of the message. Why is this? What can I do about it?

Community Answer

Try installing Adblock Plus to your browser, which will block ads.

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Question

Can I get an email back that I deleted?

Community Answer

If the email is in your Trash folder and you didn't permanently delete it, then you will be able to restore it. Click the email and then a restore button should pop up. Click it to restore the email. If you permanently deleted an email, however, you will no longer be able to access it.

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Question

Can I create a Yahoo account without a mobile number?

Community Answer

Return to the sign in page and select "Facebook" or "Google" instead of "Create New Account." If you don't have a Facebook or Google account, you can create one for free.

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Question

I receive emails, but suddenly cannot send or delete. How can I fix this?

Community Answer

If you're still able to receive messages, then this is likely an issue on Yahoo's end. If it doesn't resolve itself within a day or two, contact their support center and they can correct the problem.

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Question

A county park is named incorrectly on Yahoo Maps. Who can I contact to get this corrected?

R2_d2000

Top Answerer

Yahoo Maps uses data from Here Maps, so you would need to contact somebody at Here Maps to get the issue corrected.

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Question

Senders are asking me to set up a "Safe Senders List" on my inbox. How do I do this?

R2_d2000

Top Answerer

Follow the steps in How to Add Approved Senders to Yahoo! Mail for directions on adding people to your safe senders list. Make sure that you trust these people, as any email that you add to this list will bypass Yahoo's spam filters.

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Question

I need to find out if an email telling me that they received a request from my server to delete my Yahoo account. Is it legitimate?

R2_d2000

Top Answerer

It could be a scam, log into your Yahoo! account immediately, which will cancel any pending account deletion, then you should change your password , and for additional security, you should Set Up a Second Sign In Verification on Yahoo . If you're curious, you could try to Find Out Who Hacked Your Yahoo Email .

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Question

My account shows location of Malaysia rather than United States, why?

R2_d2000

Top Answerer

You can read this article to update your contact information.

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Question

My Yahoo account was hacked and now disabled. How do I get it back?

R2_d2000

Top Answerer

This article might be able to help you.

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Question

How do I reset my Yahoo password?

Community Answer

Go to the Yahoo sign in page and select "Trouble Signing In?" Then follow the instructions for resetting your password.

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