Q&A for How to Deactivate OnStar

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Is OnStar a vehicle tracking system?

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wikiHow Staff Editor

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Due to the GPS component of OnStar, it can be used as a vehicle tracking system, which the company states is helpful for emergency situations (such as when the driver has an accident and is not responsive) and security (such as tracking stolen vehicles). It is meant to be covered by privacy protocols but some surveillance issues have concerned consumer and privacy organizations (Wikipedia, 2019).

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Question

Can OnStar GPS be disabled?

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wikiHow Staff Editor

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Yes, it is possible to do this either by disconnecting the fuse or the control box. The instructions for doing either are explained in the steps above.

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Question

How do I cancel my OnStar account?

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wikiHow Staff Editor

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To cancel your OnStar account, contact the company. To do this, either press the blue button on the OnStar system in your vehicle or call by phone on 1-888-4-ONSTAR. The staff at OnStar will talk you through the cancellation process.

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Question

Can you shut off OnStar?

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wikiHow Staff Editor

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Yes, you can shut off OnStar. First, you can stop subscribing to it by calling and cancelling the service (see the steps above for phone numbers and cancellation options). However, this does not disable the system and if this is what you want, then you’ll need to disable the system by removing the fuse or disconnecting the control box, the instructions for which are provided above.

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Question

Where is the Onstar box on a 2007 GMC Yukon Denali?

Community Answer

My mechanic advised me that the OnStar box is located behind the kick panel, to the left of the brake pedal in my 2017 GMC Acadia. It's likely the same for the Yukon.

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Question

Can OnStar remotely reactivate my service and find my vehicle if it is stolen?

Community Answer

No, they cannot. OnStar is only able to reactivate your service if you press the OnStar button on the mirror.

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Can OnStar find my vehicle if it was stolen and I disconnected my OnStar?

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OnStar can only find your vehicle if it is active and your vehicle is equipped with GPS capabilities.

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Question

Where is the fuse and OnStar device located on a Chevy?

Community Answer

It is different for every model of Chevy, it is not possible to answer this with the information provided.

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Question

What do I do if my OnStar doesn't work after installing a new battery?

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You will most likely have to take the vehicle to your dealer so they can check the system.

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Question

What fuse do I need to pull to disable OnStar?

Russ Schnapp

Community Answer

On a Chevy, you can generally find the OnStar fuse labelled as such in the fuse box in the engine compartment. Look on the inside lid of the fuse box, or in the owner's manual. Warning: I found that on my 2017 Volt, pulling the OnStar fuse also results in Android Auto being unable to take voice commands. "OK Google" still triggered, but the subsequent command audio was not reaching the phone.

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Question

Where is the OnStar device located in a 2019 Yukon?

Community Answer

It is located behind the glove box. Once you remove the glove box, look under it and you will find the module: two white plugs and two coax plugs for GPS antenna and radio.

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Question

I have a problem with my battery draining. What does "GTSY fuse" stand for?

Community Answer

Could that be CTSY, or "courtesy"? A courtesy lamp is a likely suspect for draining batteries. I use the video camera mode of my cell phone to check the trunk and glove box. Start video, put camera in trunk, wait a few seconds, retrieve camera. Did the light actually go out?

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