Q&A for How to Fix a Washer That Won't Drain

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  • Question
    I am not able to take the drainage tube out to clean it. Is there anyway to take it out?
    Justin Evatt
    Home Appliance Technician
    Justin Evatt is a Home Appliance Technician based in Clemson, South Carolina. Justin owns Appliance Tech, providing professional service and repair to the surrounding Upstate South Carolina area. The technicians at Appliance Tech are CFC certified, factory trained to service many major appliance brands and specialize in Washer, Dryer, Oven, and Refrigerator repair.
    Home Appliance Technician
    Expert Answer
    Try a shop vac attached to the end of the drain hose. Be sure to have your vac set up as a wet vac with the internal filter removed. A short length of hooked pipe snake may be needed to pull anything bound up loose.
  • Question
    If I have a lost sock in the machine, where should I start looking?
    Justin Evatt
    Home Appliance Technician
    Justin Evatt is a Home Appliance Technician based in Clemson, South Carolina. Justin owns Appliance Tech, providing professional service and repair to the surrounding Upstate South Carolina area. The technicians at Appliance Tech are CFC certified, factory trained to service many major appliance brands and specialize in Washer, Dryer, Oven, and Refrigerator repair.
    Home Appliance Technician
    Expert Answer
    Pull the agitator out to see if it's wrapped up below. That's the most likely spot. If it's not there, check around the machine to see if it fell out before it got into the machine.
  • Question
    How do I fix a machine that won't drain and the pump is not clogged?
    Justin Evatt
    Home Appliance Technician
    Justin Evatt is a Home Appliance Technician based in Clemson, South Carolina. Justin owns Appliance Tech, providing professional service and repair to the surrounding Upstate South Carolina area. The technicians at Appliance Tech are CFC certified, factory trained to service many major appliance brands and specialize in Washer, Dryer, Oven, and Refrigerator repair.
    Home Appliance Technician
    Expert Answer
    Make sure that the drain is not blocked. If it still does not drain, the pump needs repair.
  • Question
    The water keeps flowing and then keeps draining. The drain pipe level is correct, as it is above the level of the drum. What could be causing this?
    Justin Evatt
    Home Appliance Technician
    Justin Evatt is a Home Appliance Technician based in Clemson, South Carolina. Justin owns Appliance Tech, providing professional service and repair to the surrounding Upstate South Carolina area. The technicians at Appliance Tech are CFC certified, factory trained to service many major appliance brands and specialize in Washer, Dryer, Oven, and Refrigerator repair.
    Home Appliance Technician
    Expert Answer
    Try to check the pipe to see if it is blocked. It is usually the case in most situations. If not, check the drain to see if it has something blocking it.
  • Question
    I replaced the drain pump, but it still does not drain. How do I know if power is going to the drain pump? I do not hear it turn on.
    Justin Evatt
    Home Appliance Technician
    Justin Evatt is a Home Appliance Technician based in Clemson, South Carolina. Justin owns Appliance Tech, providing professional service and repair to the surrounding Upstate South Carolina area. The technicians at Appliance Tech are CFC certified, factory trained to service many major appliance brands and specialize in Washer, Dryer, Oven, and Refrigerator repair.
    Home Appliance Technician
    Expert Answer
    It may not be the drain pump. It is quite possibly the pump-to-tub hose (ECO valve). It's the black accordion-looking hose that comes from the tub and leads into the drain pump. This is often where you find underwear and socks, therefore blocking the flow of water to your drain pump. Simply take a pair of pliers and remove the clamp on the end connected to the tub and look inside the hose.
  • Question
    My washer will fill, agitate, and drain most of the water, then spin, but it doesn't drain all of the water, leaving about 3 inches? Any ideas?
    Adrian
    Top Answerer
    Check the lint filter if it has one. Then check the drain and drain pump for obstructions. If it still fails to drain, the pump may require repair or replacement.
  • Question
    My washer gets to the rinse cycle, rinses then stops, what could be wrong?
    Community Answer
    Your washer probably is clogged. Try to unclog it yourself or call a professional to help you.
  • Question
    How do I adjust the timer of a Samsung washing machine?
    Adrian
    Top Answerer
    You cannot adjust the timer itself. The only way is to change the soil level, which changes the amount of time in the wash cycle.
  • Question
    Can I drain my washer into my septic system?
    Charlie Goin
    Community Answer
    That is normally fine, but check with a plumber or septic tank specialist for your specific system. Be sure to never drain bleach into a septic system, as this will kill the bacteria that septic systems need to break down waste inside the tank. If you need to bleach any clothes, do so in a bucket, rinse them very well, and then wash them in the machine.
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