Q&A for How to Get Spotify Premium

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  • Question
    Is there a way I can get Spotify premium for free?
    Community Answer
    There is no way to get Spotify Premium for free. All those websites claiming that they will generate codes for you if you download a .exe will typically end up with your computer getting malware.
  • Question
    I already purchased Spotify Premium but it isn't showing up on my account, what should I do?
    Community Answer
    Check your subscription page -- your status should be Premium. If you're on Premium, try signing out and back into the app. If it says Free, check the receipt the company emailed you Make sure that you're signing in with the username on that receipt. If the username on your receipt is a 10-digit number, sign in with your Facebook login details. It is also possible that you have two accounts, so that's something to check further too. If this fails to help, contact the company.
  • Question
    How can I upgrade for the app? It doesn't give me an option.
    Community Answer
    You'll need to upgrade online, as the app doesn't currently support purchasing Premium.
  • Question
    Is there a way to get Spotify Premium Free long-term?
    Community Answer
    Not really. You can try creating multiple accounts and getting the free trial, but you must use a different credit card for each one.
  • Question
    How can I give Spotify as a gift to someone?
    Community Answer
    You can buy a gift card and give it to the person as a gift. The person can then download Spotify, go to "My Account," and then click on "Go Premium." There should be an option to "Redeem Code" which can be found on the gift card.
  • Question
    I'm not receiving the text confirmation code. What should I do?
    Community Answer
    Try subscribing using another method. You should be able to subscribe the same way. If not, hit up @SpotifyCares on Twitter or Facebook for official support.
  • Question
    How can I end my Spotify Premium subscription?
    Community Answer
    Go to "Settings," click "Account," and then "Cancel subscription." It will ask you to confirm.
  • Question
    How do you get Spotify premium?
    Community Answer
    When you are using the app or website it will ask if you want to subscribe to their premium service. If you click on the link and enter your billing details, you can sign up.
  • Question
    When I buy Spotify Premium with the redeem a code option, do I have buy it every month?
    Community Answer
    You have it until your balance is at zero, and then you have to redeem a new gift card or you will be set back to free.
  • Question
    Is there any way to prolong the 30-day free trial?
    Community Answer
    No. Without constantly changing accounts and losing your data, you cannot prolong any promotional trials.
  • Question
    Can I cancel after a month?
    Community Answer
    You can cancel your Premium account at any time by going to spotify.com, clicking on "Account," then "Subscription," then "Change or cancel."
  • Question
    Is there a way that I can get Spotify Premium through the app, since I've already got some iTunes credit?
    Community Answer
    No. You'll need to pay for Spotify using one of the payment methods on the Premium page.
  • Question
    How do I pay Spotify using a debit card?
    Community Answer
    You use your debit card just as you would use a credit card - same form, same information, etc. It works exactly the same way.
  • Question
    Can I sign up for Spotify Premium using my phone?
    Community Answer
    Yes, you can.
  • Question
    How do I pay Spotify Premium with an Apple gift card or via Apple AppStore?
    Community Answer
    You aren't able to at the moment. Your best chance is to use Apple Music, or Spotify Free.
  • Question
    How do I pay Spotify with iTunes gift card or via Apple App Store, in case I have redeemed enough money to pay for the Spotify subscriptions?
    Community Answer
    This isn't possible anymore. Spotify has stopped supporting it, as Apple/iTunes was charging extra.
  • Question
    Is there any way I can do the three month trial without putting in a credit card?
    Community Answer
    No, you cannot. A credit card is essential to validate your free trial.
  • Question
    Is there a way to pay for Spotify Premium with an iTunes gift card credit?
    Community Answer
    I'm afraid you can't at the moment. You can subscribe directly through Spotify, though, and enjoy Spotify Premium without the additional costs of iTunes.
  • Question
    Do I have to do something specific to get my premium account to work after I have paid for it?
    Community Answer
    No, you just need to log in to your account. You may need to restart the app though.
  • Question
    Is there any way I can pay for my Spotify premium with the money I have on my Google play account?
    Community Answer
    No. Spotify does not support Google play currency at this time.
  • Question
    How much does Premium cost?
    Ibrahim Elmobayed
    Community Answer
    Spotify Premium is $11.99/month. Spotify Premium for Family is available for $17.99/month for you and up to five family members. All family members must reside at the same address.
  • Question
    How do I get Spotify Premium on my iPhone?
    Community Answer
    You can sign up for Spotify Premium on any device. Just follow the steps in this article.
  • Question
    How do I get Spotify Premium to work on my phone after activating it?
    Community Answer
    Try logging out and back into your account, or check if the account you’re using is the on with premium. You should get an email from Spotify, so the account with premium has that address.
  • Question
    Does Spotify have gift cards?
    Ali Garbacz
    Community Answer
    Yes. You can buy these gift cards at retail stores or grocery stores. These cards can be used to pay for a Premium subscription or upgrade your account from a free account to a Premium account. You can't use gift cards for discounted plans like Premium Student, Premium Duo, or Premium Family.
  • Question
    Why can't I use the same email for a new Spotify account?
    Ali Garbacz
    Community Answer
    You can only connect one account to a single email address. If you're looking to make a new account, you'll need to use a different email address.
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