Q&A for How to Get Your Boarding Pass at the Airport

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  • Question
    If my plane ticket is on my cell phone, then how will I show my ticket to the security personnel? I have no printed out ticket.
    Community Answer
    You show them the ticket on your phone! Just open up the app or email for the security agent and they will scan the barcode.
  • Question
    If I have no printed boarding pass, how do I show this? There is a charge if I cannot show.
    Mb_2c04a3d45491
    Community Answer
    No, there is no change for not having a printed boarding pass, as most people do not do that anymore. Nowadays, people have boarding passes on their phones and other electronic devices.
  • Question
    How can I obtain a reference number if I don't check in online?
    Community Answer
    If you don't have a reference number, you can ask the airline staff at the airport to provide one for you.
  • Question
    Is it easier to get a boarding pass at the ticket counter if I am checking a bag, instead of using the kiosk?
    NerdyReaderGirl YT
    Community Answer
    If you are checking a bag, it's generally easier to get your boarding pass at the ticket counter, where you can also check your bag. You might opt for the kiosk if the line at the counter is very long.
  • Question
    What is a boarding pass?
    Ilovepython103
    Community Answer
    A boarding pass is your ticket to your flight - it may be either paper or digital, and given to you at the airport check-in counter. It contains important information about your flight, booking, and seat number. It's essential to keep it safe, as it's used by airlines and security to manage airport access. Security checks it before you enter the airport, the gate agent checks it when you board, and the flight attendant may check it on the plane to confirm your seat.
  • Question
    Will the staff assist in transporting my wheelchair and me to the check-in counters and security area?
    Ilovepython103
    Community Answer
    Yes, once you request a wheelchair through your airline, it will be provided, and the attendant will transport you through those areas and onto the plane, where you are usually handed off.
  • Question
    What information do I need to receive a boarding pass?
    Ilovepython103
    Community Answer
    You generally need your booking number and passport, but requirements may vary by airline and airport. Check your airline's or airport's website for specific information.
  • Question
    If I have connection flights to my destination, where do I get boarding passes for the connections?
    Community Answer
    Ask when you check in for your first flight. They will probably give you the connecting boarding passes at the same time you get your first boarding pass.
  • Question
    If you miss your connecting flight and you’re rebooked on a later flight, do you need a new boarding pass?
    Community Answer
    No. Just give them your old one. If you do need a new one, they will give it to you.
  • Question
    Can we take medicines and vitamins in our carry-on?
    Community Answer
    Yes, but they may want to look at them.
  • Question
    My ticket was paid for by another party. Do I need their information?
    Donagan
    Top Answerer
    No. Once the ticket is paid for, all the airline cares about is the person who will be boarding their flight.
  • Question
    How to get boarding pass online?
    Mb_2c04a3d45491
    Community Answer
    You get your boarding pass online after checking in on the airline website.
  • Question
    How can I print a boarding pass at home?
    Simeon Watson
    Community Answer
    Most airline websites offer the opportunity to get your boarding pass as a PDF or similar after you buy a ticket for a flight. Then you can print the file at home the same way as you do with other documents.
  • Question
    Are you to carry your luggage in to the plane? Does the check-in process require any immigration information filling form?
    Paolo Sison
    Community Answer
    For your first question, it depends on the size and weight of your luggage. For your second question, it depends. If you're travelling only within your country, it is not needed. If you are travelling outside your country, then it is needed.
  • Question
    How do I get a paper boarding pass?
    Jake Phillips
    Community Answer
    Most airlines allow, or even require, you to print at home. When you have purchased the ticket, you will probably receive by email a paper pass to print. Its usually suggested you do this. Some airlines, for example, Ryanair, charge £45 if you don't print at home, or have the boarding pass on your phone.
  • Question
    What is carry-on luggage?
    Alex
    Top Answerer
    Carry-on luggage is luggage that you carry into the plane. This is usually reserved for smaller suitcases or backpacks.
  • Question
    Can I show a reservation code for check in as I have no printed ticket copy?
    SapphireGalaxy
    Top Answerer
    If you give them your name and ID, they will be able to give you your boarding pass at the front desk, without even a reservation code.
  • Question
    My e ticket does not have any seats numbers on it.
    SapphireGalaxy
    Top Answerer
    This may be a mistake (you may need to contact customer service) or it could be a condition of the kind of ticket you bought, that your seat is assigned at the gate. Contact customer service before arriving at the airport.
  • Question
    We have checked in online so do we still have to go to the counter to get our tickets?
    SapphireGalaxy
    Top Answerer
    No, if you have checked in online and have your boarding passes available (generally via mobile app or a link they send to your email/via text message), you do not need to go to the counter.
  • Question
    Will my boarding pass show all the connections I will be making on the flight?
    SapphireGalaxy
    Top Answerer
    No, traditionally you will receive separate boarding passes for each flight you are taking. So at each connection, you will need to pull up a new boarding pass.
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