Q&A for How to Log Out of Netflix on TV

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Netflix is stuck on home and remote won't navigate up, down or sideways. The Controller only lets me shut off and turn on the TV, but it is stuck on home screen. What do I do?

R2_d2000

Top Answerer

Try to unplug your TV, wait 10 seconds, and then plug it back in and turn it on. If that does not work, try to factory reset your TV. Check your TV's manual to find out how to preform a factory reset on it.

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Question

Why don't I have the sign out button?

R2_d2000

Top Answerer

You might not be signed in, or the layout may be different. Make sure that you are signed in, or check other areas to see if you can find the sign out button.

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Question

If I unplug Roku, will that sign out of Netflix?

R2_d2000

Top Answerer

No, unplugging your Roku will not sign Netflix out. Instead, follow the steps in this article.

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Question

I am unable to access Netflix on TV. I am unable to open Netflix app to try to sign out and back in.

R2_d2000

Top Answerer

You may need to perform a factory reset on your TV. Check the TV's manual to find out how to perform a factory reset on your TV.

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Question

Is signing out the same as logging out?

R2_d2000

Top Answerer

Yes. Signing out is the same as logging out.

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