Q&A for How to Make a Video Call on WeChat

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My friend could not see my picture. What did I do wrong?

Reece Orton

Community Answer

You made an audio call maybe.

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Question

Any charges for using WeChat video call?

Community Answer

No, but If your question implies about China's strict system of control over internet, your data will be shared with Chinese government.

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How do I answer a video call on WeChat?

Community Answer

There are two buttons - one to decline and one to answer.

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How much does it cost to make an international call on WeChat?

Community Answer

It doesn't cost anything. It is free to make a call on WeChat.

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Question

I can't receive a voice call on WeChat. What can I do?

Community Answer

Try turning your phone off and on again. It's probably just lagging.

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Question

How do I switch from voice call to video call on WeChat?

Community Answer

Though you can switch from video call to voice call, switching a voice call into a video call is still not available. If you accidentally switched a video call to a voice call, the only way to switch it back is to finish the call and redial your friend.

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Question

I cannot make a call on WeChat, either video or voice. It says I am not friends with the person I am trying to call. What can I do?

Community Answer

You can make the person you are trying to call your "friend" by simply add the account to your current address book. You can scan the person's QR code or search the account ID to make your "friend".

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Question

We chat not responding. What can I do?

Community Answer

You can re-install the app or ask for help from the developers by sending a ticket about your problem.

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What does it mean when it says "Line Busy" on a video call?

Community Answer

It probably means the person you are video calling is not looking at the video call or is on another call or using another app.

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Question

When I use WeChat in the USA to do a video call to a friend in China, my video will not display. Is there a fix for this?

Community Answer

It is likely that one of you just does not have fast enough internet. Try using video call on computer with the ethernet connected instead.

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