Q&A for How to Recover a Hacked Yahoo Account

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Can I recover my account if the hacker already changed the password and secret questions?

Community Answer

Not easily. If you have your account linked to another email account it might be possible to reset the password. Personally, I would recommend contacting Yahoo customer service.

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Question

Yahoo is requesting money and permission to turn my account over to someone to recover it. What should I do?

Community Answer

That is a scam. Delete it and move on.

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Question

How do I stop spam emails after I recovered my hacked Yahoo account?

Community Answer

Unsubscribe to all newsletters and delete all of the newsletter emails and spam.

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Question

My Yahoo account has been hacked and the password with recovery details changed. It has been almost 4 months since I accessed it. How can I retrieve it?

R2_d2000

Top Answerer

Your only option is to try to contact Yahoo for help in recovering your account.

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Question

How do I contact Yahoo about a hacked account?

R2_d2000

Top Answerer

Follow the steps in How to Contact Yahoo for instructions on contacting Yahoo.

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Question

My Yahoo mail was hacked and I changed the password. Now I am not able to get any mail to this account. How can I solve this problem?

R2_d2000

Top Answerer

Make sure that the hacker did not mess with your filters. They may have also set up email forwarding to send all of your email to them. For help doing these steps and with other troubleshooting, Contact Yahoo .

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Question

What do I do if my Yahoo mail has been hacked and Yahoo support wants to charge me to fix my problem?

R2_d2000

Top Answerer

Yahoo support will not ask you to pay money to fix the problem, this is a scam. Follow the steps in the article to recover your account, then you should follow the steps on How to Contact Yahoo for steps on how to contact the real Yahoo. If you payed the scammers, contact whoever you processed the payment through and dispute the charge, then you should report the scam to the FTC .

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Question

How do I delete a part of my hacked Yahoo account?

R2_d2000

Top Answerer

You can't delete a part of your account, you can only delete the whole thing, follow How to Delete Yahoo! Accounts for directions on deleting your whole account. Securing your account is all you have to do after it has been hacked, you just need to change your password and you should consider enabling 2-step verification .

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Question

My phone number is not receiving Yahoo account key and I don't have a recovering email, how do I login to my account?

R2_d2000

Top Answerer

Check your phones settings to make sure that Yahoo's number is not blocked. You can also Contact Yahoo for help.

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Question

How do I change the language on my Yahoo account?

R2_d2000

Top Answerer

How to Manage Your Account Settings on Yahoo! might be able to help.

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Question

How do I recover my emails after recovering my account?

Community Answer

If the emails you're trying to recover were deleted, and they're not in the trash folder, they are gone forever. Otherwise, I suggest contacting Yahoo Support.

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Question

What do I do if I create a new password and it accepts it, but I still have the same problem when I log in?

Community Answer

You should contact customer support, and have them walk you through the steps to resolve this problem.

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Question

How can I recover my Yahoo account if the hacker changed my phone number?

R2_d2000

Top Answerer

Try to use a recovery email address. If that does not work, then Contact Yahoo .

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Question

How do I recover a hacked Yahoo account if I have a new phone number?

R2_d2000

Top Answerer

You can try to use a recovery email, and if that does not work, you can try to Contact Yahoo .

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Question

How do I recover files that were deleted from my hacked Yahoo account?

Community Answer

You may need to contact Yahoo support in order to recover the files.

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Question

I have a hacked Yahoo account. It can't recognize my cellphone number or my recovery email. What should I do?

Community Answer

If you are unable to answer the security questions you set up at registration, contact Yahoo support, and they will help you recover your account. You will need to request a new password.

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Question

How can I recover my Yahoo Mail account if the password and security questions were changed?

Community Answer

Try using your recovery email address or phone number.

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