Q&A for How to Remove a Worm Virus

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  • Question
    What's the best antivirus software?
    Michael Thompson-Brown
    Cybersecurity Expert
    Michael Thompson-Brown is a Cybersecurity Expert based in Portland, Maine. He is the owner and founder of PCRescue!, a company that provides cybersecurity and data management solutions to small businesses and individuals. Michael has over 25 years of experience in the IT industry and is a certified ethical hacker. He is passionate about helping clients protect their data and systems from malicious attacks and helping them optimize their online presence and reach. He received a Master’s degree in Cybersecurity and Information Assurance from Western Governors University, and a Bachelor’s degree in Business Administration from the University of Phoenix.
    Cybersecurity Expert
    Expert Answer
    The built-in antivirus software provided by Windows or Mac is better than third-party alternatives due to its seamless integration with the operating system, regular updates, deeper access to system functions, and user-friendly interface. This integration ensures efficient resource usage and compatibility, while automatic updates keep the software current with the latest threats. Additionally, being developed by the same company as the operating system, built-in antivirus solutions often provide better compatibility and require minimal configuration, making them suitable for all users.
  • Question
    Can I use Avast, CCleaner or Smadav to remove the worms?
    R2_d2000
    Top Answerer
    Avast would be the best one of the ones that you listed. CCleaner is not a virus removal tool, and Smadav, while it can remove some viruses, is not 100% effective.
  • Question
    We have an HP updated to Windows 10 with a worm. Will this work for that computer?
    Community Answer
    Yes, the steps will work for a Windows 10 upgraded PC.
  • Question
    Will it work with a Toshiba laptop?
    Community Answer
    The brand name of the PC shouldn't matter. As long as you know the operating system, you can follow the steps here.
  • Question
    Will it work with McAfee?
    Community Answer
    Though you don't need a dedicated virus removal tool, McAfee will be able to detect worms.
  • Question
    Can I use another virus to kill the virus?
    R2_d2000
    Top Answerer
    No, that won't work. You would just end up with two viruses on the computer instead of one.
  • Question
    If it was removed by Windows Defender, can it come back? I have heard there is a worm that can come back, and I do not want to reset my device.
    R2_d2000
    Top Answerer
    It is possible that it may come back if you also have a rootkit, but Windows Defender normally detects rootkits as well, so it is unlikely. But if you want to make sure, you can follow the steps in How to Remove a Rootkit to make sure that there is no rootkit on your computer.
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