Q&A for How to Reset a Kindle Fire

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My Kindle wiped away my photos and apps. How do I retrieve them?

Pastel Panda

Community Answer

Unfortunately, you probably can't. It sounds like they were permanently deleted from your device. If you shared them on an app, you may be able to get them back from there.

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Question

How do I put my apps back onto my Kindle Fire?

Community Answer

If you had registered your device, your apps should be on your cloud. If not, you would have to go back to the app store and re download them from there.

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Question

What do I do if I factory reset my Kindle Fire and can't remember my password?

Community Answer

Look through the instruction manual, or look up the number call it and it will allow you to reset it through email.

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Question

Can I restore a Kindle by resetting it?

Community Answer

Yes, if you save progress through cloud, and if you back up your Kindle by plugging it into a computer and downloading the data to the computer.

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Question

My Kindle keeps powering on, then going off, then restarting. I cannot get past the screen that says Kindle Fire to do a reset. It continuously reboots. I let it die completely, to no avail. What should I do?

Community Answer

Try restarting the device, then press and hold the power button for 40 seconds. Make sure it's charged. If that doesn't work, I highly suggest contacting Kindle Customer Care.

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Question

How do I unlock a password on a Kindle Fire?

Community Answer

I have a Kindle Fire, and you first have to reset the Kindle by shutting it off at first. If that does not work, then you would have to ask Amazon to reset your Kindle.

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Question

If I reset my Kindle Fire 7 to factory defaults, and it deletes all my books that I've purchased through Amazon, will they download automatically when it's done resetting?

Community Answer

No, they will not, you will need to either put them on the cloud and then redownload them, or put them on a USB.

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Question

I cannot get WiFi. It says "unable to connect to WiFi network." What should I do?

Community Answer

Try power cycling your router for 30 seconds and hard restart kindle, press and hold the power button for 40 seconds.

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Question

How do I reset a Kindle Fire if I can't swipe on the screen?

Linnie

Top Answerer

Hold down the "On" button until the screen turns black. Wait a few moments, then hold the button until it turns back on.

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Question

Can I reset a forgotten password without doing a factory reset?

Community Answer

After getting your password wrong a few times, it will come up with an option to reset your password. Just click on that and follow the steps to reset it.

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Question

My Kindle won't turn on what do I do? I can't even get it to reset.

Community Answer

If it's not turning on, then the problem is probably that the battery was dead. You would want to charge it fully. After charging, it will usually turn on. If not, seek advice from an authorized repairer.

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Question

How do I unlock my Kindle?

Linnie

Top Answerer

Find the buttons on the top of the device. Press the one furthest to the right. Then, enter your PIN. Your device should then unlock.

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Question

My screen is frozen, what can I do?

Linnie

Top Answerer

Hold the power button for several seconds until the screen turns black. Wait a few moments before restarting it by holding the button again.

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Question

My Kindle HD just shows a Kindle Fire all the time but no unlock swipe comes up. What should I do?

Community Answer

You probably need to do a factory reset on your Kindle. You can contact Amazon Customer Service and they can walk you through the steps to do a hard factory reset. Make sure your Kindle is charged before you call.

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