Q&A for How to Restart Pokémon Platinum

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  • Question
    Is there a way to get the old data back?
    Pokedex person
    Community Answer
    No. There is no way to retrieve your old data.
  • Question
    Every time I start up the game and I press start, it instantly starts a new game even if I have saved data already. How do I fix this?
    Community Answer
    If you have already played through on that game card, you may need to restart the game by pressing UP + SELECT + B on the first menu screen. Follow the prompts after that.
  • Question
    What do I do with my copy of Pokemon Platinum that will not delete the saved data? Every time I try to delete it and start a new game, even after saving the new game, when I power off and get back on, the old saved file remains. Is the game broken?
    Community Answer
    The game will not let you overwrite data if you pressed "New Game" after the title sequence.
  • Question
    What if the game just takes me back to the title screen?
    Community Answer
    Once you do everything above, it will take you back to the very start of the title screen. That is what it is supposed to do.
  • Question
    How do I restart Pokemon SoulSilver?
    Community Answer
    You press "restart" or "new game". Then you continue until you can save. Once you reach a point when you can save, press the Save button (make sure you hit it a few times. Sometimes the save doesn't work for some weird reason). After that, test to see if your data has restarted.
  • Question
    I have tried this process many times, but still can't restart it. It keeps going to the menu. I am using an emulator. What should I do?
    Community Answer
    Emulators are different. You have to delete the file and emulator and reinstall them.
  • Question
    I bought a used version of Platinum from Gamestop and every time I save and close out, it restarts the game. I did the Up, B, Select method and deleted the saved file and still keeps restarting. What should I do?
    Community Answer
    2 options: Buy a new gamecard online or send it to Gamestop. If they don't send it back, just buy another gamecard online.
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