Q&A for How to Unlock TracFone Mobile Phones

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I bought a Samsung Galaxy Luna Tracfone at an auction in Belgium. The cellular phone is from Tracfone Wireless. I inserted a SIM card from my local provider Proximus in Belgium, but the phone is locked. How do I get it to work for me?

Community Answer

You will have to call TracFone Wireless and get them to give you a PUK code.

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Question

What do I do if I forgot my password to unlock my phone?

Community Answer

Turn off your Android device. Press and hold the Power, Volume Down, and Camera buttons simultaneously. Release the buttons once your Android device is powered on. Scroll using your Volume Up/Down buttons until you find the Factory Data Reset option, and select it. This will restore your phone to the state when you first bought it (note: any data stored on the phone may be lost, and apps will have to be reinstalled).

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Question

How do I unlock a Tracfone if the SIM card was disposed of?

Community Answer

You can't.

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Question

How can I activate my phone if it wasn't properly scanned?

Community Answer

You have to bring it back to customer service at Walmart and tell them what happened. They should fix it for you with no problem.

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Question

I forgot my code to my phone. How can I recover it?

Community Answer

If you go to an Apple Store, the workers can unlock your phone by going in with your email. You will then be able to reset your password.

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Question

Can I use an unlocked phone from my other carrier with the Tracfone SIM card?

Community Answer

Yes. It's called a bring your own phone plan. You would need a new SIM card compatible with your phone and network service.

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Question

What should I do if I forgot my Google email address?

Community Answer

It depends, if you have a computer then check all your history, and if you have a YouTube channel then check what email address is connected to that. If you can't find it by doing those steps, then maybe look around your house for any papers where you might have written it down.

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Question

If I give the phone to a friend in another country, can they use it with a new sim card?

Community Answer

Before you mail the phone or dispose of the sim card, you need to call Tracfone to get the unlock code. Then mail this code with the phone to your foreign friend. Of course, the phone will not work in the foreign country if it does not have the right radio bands in hardware. You will want to check this out before you do all the above.

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Question

Can Tracfone refuse to unlock a phone?

Community Answer

Yes, if you haven’t maintained service with Tracfone for at least 1 year on the phone you’re wanting to unlock.

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Question

What do I do if my TracFone keeps saying invalid SIM in another country when I got the phone in the USA?

Community Answer

Your phone is still locked with a network provider. Your Tracfone SIM card does not work if your phone is locked. Call your previous cellphone company to unlock.

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