Q&A for How to Use the Starbucks Card Mobile App

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Question

Can I take money off of a Starbucks card and put it on my debit card?

Community Answer

No, any money that is on a Starbucks card (whether it is a gift card or a personal account) is now only able to be used in transactions at a Starbucks coffee house. Even refunds given at any Starbucks may only be given back in cash rather than back onto the credit or debit card.

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Question

How can I retrieve my password if I forgot it?

Community Answer

Use the "Forgot Password" option.

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Question

If I upload a gift card to the app, is the actual physical gift card now empty?

Community Answer

Yes. You may transfer any gift card onto any app or personal starbucks account in order to combine the money, just like you would load any money (cash or card) onto the app or personal Starbucks account card.

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Question

Can I add a credit card to the application?

Community Answer

Yes, you can. In the UK version of the Starbucks App, you need to navigate to Pay on the top right corner, then Manage and then Edit your Payment Mode.

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Question

I accidentally deleted a registered card. Is there a way to load it back onto my app?

Community Answer

The only way to get back any deleted card is to use the card number to upload it back on to your mobile. If you do not have the card number, then the card is lost.

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Question

I have a free birthday drink. I have the app, not the card. How do I redeem it?

Community Answer

Show the person at the cash register your card in the Starbucks app.

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Question

How can I sign out of the Starbucks Card Mobile app?

Community Answer

Open the menu in the top left corner, then go into settings. All the way at the bottom, there should be a sign out option.

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Question

How can I remove a debit card number from it?

Community Answer

You can read the "terms" section on the app, and see if it is possible. If it is, you can contact the company and have them walk you through the process.

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Question

Can I use this app without putting in card details and pay when I get to the store?

Community Answer

No, you must "add a card" in order to pay.

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