Q&A for How to Work on a Suicide Hotline

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Question

How old do I need to be to work at a suicide hotline?

Community Answer

You should be 18 or older, and have some training in and experience with the subject matter.

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Question

Can a social worker become a suicide counselor?

Community Answer

Yes, most licensed social workers can also work in counseling settings. Social workers' knowledge of available resources can be quite helpful in connecting callers to services!

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Question

Would I get paid working for a suicide hotline?

Qamar

Top Answerer

You can get paid, although this varies on the job and hotline you are part of. Most opportunities are volunteer only, while some pay regularly.

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Question

Is it okay if I cry when someone is talking to me? Will they take it badly, will it get me fired?

Community Answer

Yes, it is okay. In fact, it may have a positive impact on the caller by showing them that you empathize with them and their issues. However, being professional and strong is a part of this responsibility as the caller would need to feel that there is solid support for them. So, aim to be strong and quickly recover from the tears and resume talking in your normal tone after feeling moved or crying while talking to them.

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Question

Do you have to have a certain level of education to work at a suicide hotline?

Tristan

Community Answer

No. But, you need at least some experience in life and in dealing effectively with other people. You don’t have to have a certain degree necessarily but it is preferred.

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