How to Remove an Item from eBay

Written by Travis Boylls

Last Updated: September 21, 2024 Approved

When selling on eBay, there may be times when you need to remove a listing. Fixed price listings can be canceled at any time. Auctions can be canceled if there was an error in the listing or if the item is lost or broken. Ebay strongly discourages users from canceling a listing early and may place restrictions on your account if you do it frequently. You may even be charged a fee for canceling early. Auctions with bids that have less than 12 hours remaining cannot be canceled. This wikiHow teaches you how to cancel an eBay listing.

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1
Go to https://www.ebay.com using a web browser. You can use any web browser.
- If there is no bids, items can be canceled at any time
- If an auction has bids and there is fewer than 12 hours remaining in the auction, the auction cannot be canceled. You will need to contact the bidders and ask them to retract their bid. ^{[1]
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- Fixed-price listings and auctions with no bids can be canceled at any time.
- eBay strongly discourages users from canceling a listing early. They may place restrictions on your account if you do it too often.
- When canceling a listing early, you may still be required to pay the final value fee, regardless of whether or not you decide to sell the item to the highest bidder. ^{[2]
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2
Log in to your seller’s eBay account. If you are not automatically signed in to your eBay account, use the following steps to sign in to your account.
- Click Sign In in the upper-right corner.
- Enter the email or username and password associated with your eBay account.
- Click the blue button that says Sign In .
- Check your text messages.
- Enter the 6-digit number sent to you via text message on the eBay page.
- Click the blue button that says Continue .
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It's at the top of the page on the right-hand side next to the bell icon. Placing the mouse cursor over this button displays a drop-down menu.
It's in the drop-down menu below "My eBay".
5
Click Active . It's in the sidebar menu to the left below "Selling". This displays all your current listings on eBay.
- If you do not see any options below "Selling" in the sidebar to the left, click the arrow icon 〉 to the right of "Selling" in the sidebar menu to the left. ^{[3]
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Items are listed vertically in the order they were listed.
7
Click the arrow icon

to the right of the listing. It's to the right of the button that says "Sell Similar" next to each listing. Clicking this arrow icon displays a drop-down menu.
- If you are viewing the eBay website in classic view, click the drop-down menu that says More actions to the right of the listing. ^{[4]
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It's at the bottom of the drop-down menu that appears when you click the arrow icon to the right of a listing.
9
Select a reason for ending the listing. For fixed price sales, you can end the listing at any time. For auctions, you must choose one of the following reasons for canceling early:
- The item is no longer available for sale.
- There was an error in the listing.
- There was an in the starting price, Buy It Now price or reserve price.
- The Item was lost or broken.
It's the button below the list of reasons for canceling. This removes the items from eBay. ^{[5]
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Community Q&A

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Question

How do I remove the list of items that I already sold on eBay?

Community Answer

Swipe to the left and a red delete box will appear. Click on it and the item will disappear.

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I have several things listed on eBay, but I'll be out of town for four days. What can I do?

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You could enlist a close friend or family member you trust to take care of it while you're out, and you should keep an eye on a computer.

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How do I remove a listing that did not sell on eBay?

Community Answer

In the list of all your items, find the one you want to remove. Then click the down arrow by the Edit and choose what you want to do. The "End Item" is #4 from the top.

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Explain the situation to your bidders in full prior to removing a listing. In most cases, bidders may be able to retract their bids, and will be less inclined to leave negative feedback for you as a seller as long as you practice open communication.

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Double-check all details of your listings and check to make sure the items work and are in stock before posting items for sale on eBay. This habit will help reduce the number of instances in which you might need to remove items from eBay.

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Warnings

If there are at least 12 hours remaining for an auction-style listing, eBay will charge you a fee for removing the listing. The fee amount will be equal to the final value fee, which is the fee you would have ended up paying if the listing had ended and the item had sold in a normal fashion.

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