See something or someone on eBay that is against the site's selling policy? This wikiHow will show you how to report someone or an item on eBay.
Steps
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Go to https://resolutioncenter.ebay.com/ in a web browser. You can access eBay's resolution center with a computer, phone, or tablet.
- You should only report an item/seller when it infringes on someone else's copyright or if it's prohibited for sale on eBay. [1] X Research source
- If you are reporting a seller for fraudulent activity, you can check out How to Report Fraud on eBay to learn more.
- Log in if prompted.
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Select a reason for reporting. You can choose from the headers, "I bought an item" and "I sold an item."
- You can also click My problem is not listed here'" if you don't see your reason for reporting in the list.
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Click Continue . You'll see this below the reasons listed.
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Log in if prompted. If you're already logged in, you won't be directed to this page.
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Select the transaction you're having an issue with. You'll be shown all your recent orders so you can pick the one that caused you an issue.
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Click More Options next to the item's listing. You'll find this on the right side of the page in the listing.
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Click Report . You'll find this with the option to leave positive or negative feedback.
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Complete the report and click Send . You'll need to give a reason for reporting the item and explain if the resolution center helped. [2] X Research source
- You can report an item if it's prohibited or a seller if they violated an eBay policy. [3] X Research source .
- If you want to report a buyer, go to https://www.ebay.com/help/selling/resolving-buyer-issues/reporting-issue-buyer?id=4084 and press Report a buyer . You can report a buyer if the buyer is demanding something that wasn't offered in the listing, you believe the buyer is making a false claim, the buyer asks you to move the sale off-site, the buyer is misusing the eBay Money Back Guarantee, or they are messaging you to the point of harassment without the intent to purchase anything. [4] X Research source
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References
- ↑ https://www.ebay.com/help/policies/member-behavior-policies/report-item-listing?id=4739
- ↑ https://www.ebay.com/help/policies/member-behavior-policies/report-item-listing?id=4739
- ↑ https://www.ebay.com/help/buying/resolving-issues-sellers/reporting-item-issue-seller?id=4022
- ↑ https://www.ebay.com/help/selling/resolving-buyer-issues/reporting-issue-buyer?id=4084
About This Article
Article Summary
X
1. Go to https://resolutioncenter.ebay.com/
in a web browser.
2. Select a reason for reporting.
3. Click Continue
.
4. Log in if prompted.
5. Select the transaction you're having an issue with.
6. Click More Options
.
7. Click Report
.
8. Complete the report and click Send
.
Did this summary help you?
Thanks to all authors for creating a page that has been read 29,821 times.
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