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This wikiHow teaches you how to report unsolicited email and iMessages to Apple from an iPhone, iPad, or Mac.
Steps
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Filter messages from unknown senders. You must be filtering messages from unknown senders before you can report them from the Messages app. Here’s how to turn this feature on:
- Open your iPhone’s or iPad’s Settings .
- Tap Messages .
- Slide “Unknown Senders” to the On position.
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Open Messages. It’s the green icon with a white chat bubble inside. You’ll usually find it at the bottom of the home screen.Advertisement
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Tap Unknown Senders . It’s near the top-right corner of the screen.
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Tap the spam message. Its contents will appear.
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Tap Report Junk . It’s below the message. This reports the spam message to Apple’s abuse team.
- You can also send a screenshot of the message and forward it to imessage.spam@apple.com. Be sure to include the date and time you received it so Apple can investigate.
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Open the Mail app. It’s the blue and white envelope icon typically found at the bottom of the home screen.
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Tap on the message you want to report. This opens the message.
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Tap the reply button. It’s the blue arrow pointing to the left at the bottom of the message. [1] X Research source
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Tap Forward . This creates a new message with the spam attached.
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5Type abuse@icloud.com into the "To" field. If the message is a phishing attempt instead of spam (trying to trick you into giving the sender information), use reportphishing@apple.com instead.
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6Tap Send . It’s at the top-right corner of the screen. The message is now reported to Apple.
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Open the Mail App. It’s the postage stamp icon in the Dock.
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Click the spam message. This opens the message in the right panel.
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Hover the mouse over the message header. It’s the information at the top of the message. Several options will appear. [2] X Research source
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Click Forward . It’s the option with the right-pointing arrow. This creates a new message with the spam message attached.
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5Type abuse@icloud.com into the "To" field. If the message is a phishing attempt instead of spam (trying to trick you into giving the sender information), use reportphishing@apple.com instead.
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6Click the send button. It’s the paper airplane icon. The message is now reported to Apple.
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