5 Easy Steps to Factory Reset a PlayStation 5 Controller

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Get your PS5 controller working and synced again with this quick guide
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Is your PS5 controller drifting or unresponsive? All controllers have a hard reset button located on the back—you'll just need to use a small object to push it. This could fix simple problems such as your controller not connecting via Bluetooth. This wikiHow will show you how to factory reset your PlayStation 5 DualSense controller.

Things You Should Know

  • The reset button is located on the back of the PS5 controller. It's the small hole next to the Sony logo.
  • Use a paperclip or another small, pointed object to push the button for 3-5 seconds.
  • Connect the controller to the PS5 with a USB-C cable, and turn it on again.

Steps

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  1. If your PS5 controller is unresponsive or drifting , you can hard reset it. [1]
    • If you're unable to turn off the controller, you can leave it on.
  2. Turn the controller over. You'll find a small hole to the right of the Sony logo.
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  3. You can use a paperclip, a SIM card tool, a toothpick, or another small, pointed object. The button will be inside the hole.
    • After 5 seconds, the controller will reset. [2]
    • If your controller is on, it will turn off when it has been reset.
  4. Use a USB-C cable to connect your PS5 controller to the console.
  5. Use the PlayStation button to turn on your controller. [3] If it doesn't respond, you may need to charge it for a few minutes first.
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Expert Q&A

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  • Question
    Can I use my PS5 controller on a PS4 console?
    Naseem Speach
    Tech Expert
    Naseem Speach is a Tech Expert based in Los Angeles, California. Naseem started his tech reviews YouTube channel in 2020 and has since gained a following of over 34,000 subscribers. He specializes in sharing information about the latest smart home tech, Apple, Samsung, Google, PlayStation, Microsoft, and gaming devices.
    Naseem Speach
    Tech Expert
    Expert Answer
    The PS5 controller and PS4 console are not compatible. You can use a Bluetooth adapter, but some functions of the PS5 controller might not work when used on a PS4 console.
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      References

      1. ↑ https://www.playstation.com/en-us/support/hardware/troubleshoot-dualsense/
      2. ↑ https://www.playstation.com/en-us/support/hardware/troubleshoot-dualsense/
      3. ↑ https://www.playstation.com/en-us/support/hardware/troubleshoot-dualsense/

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