How to Reset Spotify

Co-authored by Isabelle Garson and Darlene Antonelli, MA

Last Updated: September 6, 2024

If you find that Spotify's algorithm doesn't suit you anymore and you want to reset your Spotify account, you can either close and open a new account or continue listening to the kind of music you prefer and wait for Spotify to catch on to your change. This wikiHow will show you how to close your account and create a new one so your Spotify resets.

How to Reset a Spotify Account & Algorithm

Permanently close your account through Spotify Support , then sign up for a new Spotify account. Verify your email address to use your new account.

Part 1

Part 1 of 2:

Closing Your Account

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1
Go to https://support.spotify.com/us/contact-spotify-support/ . The mobile app does not let you close your account, so you'll need to use a browser.
- If you have to cancel a premium subscription, you'll need to do that in the browser as well; you can cancel a Spotify premium membership on Android or or iPhone. ^{[1]
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- When you close your account, you'll lose your username and never be able to use it again, all the contents of your library including playlists and followers, as well as your student discount, if you had it, and will not be able to apply it to another account for 12 months. ^{[2]
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If you're already logged in, you won't see this step.

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This is generally the second listing in the menu.
4
Click I want to close my account permanently . This is usually the third listing in the menu.
- If you need to cancel your Premium subscription, you can do that by clicking I want to cancel my Premium subscription and switch to Spotify's free service .
5
Follow the on-screen prompts to close your account. You'll need to click Close Account on the first two pages that show you the benefits of keeping a free Spotify account.
- Then click Continue on a page to review the account information of the account you want to close.
- Click to check the box next to "I understand, and still want to close my account" after you've reviewed all your account information as well as the consequences of closing an account.
- Finally, click Continue .
6
Verify closing the account in your email. After you've gone through the process on Spotify to close your account, you need to click the link in your email to confirm closing your Spotify account.
- Your account will not be closed until you verify the action in your email.
- Do not use the link sent in the confirmation email to reactivate your account. Your algorithm and listening history will update to your account. You'll need to create a new account to completely reset your Spotify.

Part 2

Part 2 of 2:

Creating a New Account

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1
Go to https://www.spotify.com/us/signup/ . You can create a new account on your browser with a computer, phone, or tablet.
- You must have deleted your original account to be able to use the same email address for the new account.
You can use the same email address as your previous account.
You'll see this at the bottom of the required fields. You'll also get an email confirmation that your account has been created.
A confirmation email was sent to the email provided so you can complete the process of creating a new Spotify account. Click the link in the email to confirm.

Kim Gilmour, Technology Writer

If your Spotify account is hacked or you just want a fresh start, resetting Spotify clears out all of your data and lets you start over. Go to the Spotify website and click on 'Log Out Everywhere' to sign out on all devices. Then select 'Reset Your Spotify Password' and follow the steps to create a new password. Once your password is reset, you can log back in with your new password. Resetting removes all of your playlists, followers, and settings, allowing you to rebuild your profile.