What to Do If Your Steam Deck Doesn't Power On

PDF download Download Article
Problems and solutions to help get your Steam Deck working again
PDF download Download Article

It can be a very scary moment when a Steam Deck that you paid good money for won't turn on. Fortunately, you can try a few things before resorting to an expensive repair. This wikiHow article teaches you how to troubleshoot a Steam Deck that won't turn on.

Things You Should Know

  • Press and hold the power button for 10 seconds to do a forced Restart. If that doesn't work, see if you can boot into Recovery by press Volume Down and Power.
  • Check to make sure your charging cable is working. Try using a different USB-C cable or charger. Try plugging it into a different wall outlet.
  • Check the power button for damage or stickiness. Check the charging port for dirt or debris. Clean the charging port with condensed air or a toothpick shaved to fit.
Section 1 of 11:

Check for Signs of Life

PDF download Download Article
  1. Also check to see if you hear any system sounds, or fans, or see backlighting on the screen.
    • If the screen is black but has backlighting, the problem is most likely with the system not booting up properly rather than a power problem.
    • If you hear fans or system sound, but nothing is displayed on the screen, connect to an external monitor using an adapter or dock. If you can get an image on an external monitor, the screen is most likely faulty.
    2. Advertisement
Section 2 of 11:

Perform a Forced Restart

PDF download Download Article
  1. If your Steam Deck won't turn on normally, the first thing you should try is to perform a forced restart. You can do so by pressing and holding the Power button for 12 seconds.
    • Not only will this do a forced restart, but it will also force a system update, which may fix any software issues.
Section 3 of 11:

Allow the Steam Deck to Cool

PDF download Download Article
  1. If the Steam Deck feels warm to the touch, it may be overheating. If it gets too hot, it will shut itself off automatically to prevent damage. Let it sit in a cool place for a while to cool down.
    2. Advertisement
Section 4 of 11:

Charge Your Steam Deck

PDF download Download Article
  1. Make sure your Steam Deck is fully charged. Then attempt to power it back on.
Section 5 of 11:

Make Sure the Charger Works

PDF download Download Article
  1. If you let your Steam Deck charge for 2 to 3 hours, and it still won't turn on, make sure the charger is working. [1]
    • Try using a different USB-C cable. If that doesn't work, try using a different wall charger that you know works.
    • Also, try using a different electrical outlet.
    2. Advertisement
Section 6 of 11:

Clean the Charging Port

PDF download Download Article
  1. Make sure the charging cable fits all the way in and is snug against the shell of the Steam Deck.
    • You can use a flashlight to look inside and see if you spot any dirt or debris. If it looks dirty inside, you can clean it with condensed air.
    • If there is any large debris that won't come out, you can clear it out using a wooden toothpick shaved to size. Do not stick anything metal inside the charging port.
    • Using a USB multimeter, you can check if the charging port is working properly.
Section 7 of 11:

Check the Power Button for Damage

PDF download Download Article
  1. If it feels sticky or feels like it's not pressing down, try cleaning it with a cotton swap lightly soaked with 70% isopropyl alcohol. Make sure your Steam Deck is powered off when you do this.
    • You can also use a dry toothbrush or toothpick to get into the crevices.
    • If the power button feels loose, the button mechanism may have come loose from the motherboard.
    • If you are skilled at soldering , you can try to solder the power button back to the motherboard. If you are uncomfortable doing this, you'll need to take it in for a repair or try to warranty your Steam Deck.
    2. Advertisement
Section 8 of 11:

Try Rolling Back Steam Updates

PDF download Download Article
  1. If the Steam Deck boots into the Steam OS menu, select a previous version of Steam OS to boot from. See if this fixes the issue. [2]
Section 9 of 11:

Try Booting into Recovery Mode

PDF download Download Article
  1. Let go of the buttons when you hear a chime. If your Steam Deck can boot into Recovery Mode, there is most likely an issue with the operating system.
    • Once your Steam Deck boots into Recovery Mode, select the option to reinstall Steam OS. This will reinstall the operating system while attempting to preserve your games and user data.
    • If reinstalling the operating system doesn't work, select the option to re-image your Steam Deck. This will reset your Steam Deck to its factory saving and erase all your games and user data. [3]
    2. Advertisement
Section 10 of 11:

Check for Battery Failure

PDF download Download Article
  1. Battery swelling may result in the battery becoming dislodged from its enclosure, localized discoloration on the screen, or bowing of the Steam Deck shell.
    • If the battery has swelled, remove it, and do not attempt to power your Steam Deck on.
  2. To do this, you will need to remove the screws from the back of your Steam Deck and open it. Then you will need to remove the metal cover and disconnect the battery.
    • Once the battery is removed, connect the Steam Deck to a charging cable and try to power it on. If it powers on without the battery, the battery has most likely failed. If it does not turn on, replace the battery and see if it powers on.
    • You should only attempt this if you are comfortable working on electronics.
    3. Advertisement
Section 11 of 11:

Repair or Replace Your Steam Deck

PDF download Download Article
  1. Those who are not comfortable working on their own devices will need to have their Steam Deck repaired by a professional or purchase a new one.

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Video

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      How to
      Check Browsing History on a WiFi Router
      How to
      Remove Write Protection from a USB Pen Drive
      3 Easy Ways to Find the Publication Date of a Website
      How to
      Connect PC to TV with HDMI
      How to
      Add the Google Play Store to an Amazon Fire Tablet
      Easy Ways to Read Crash Dump Files & Troubleshoot Crashes
      How to
      Bypass Your Screen Time Passcode: Reset, Remove, or Hack Screen Time
      6 Ways to Pair Your JBL Earbuds: Guide & Troubleshooting Tips
      How to
      Turn on Backlit Keyboard on Lenovo
      How to
      Format a Write–Protected Pen Drive
      10 Genius Ways to Cheat a Step Counter on a Phone (No Walking Required)
      How to
      Create Desktop Shortcuts for Files & Websites
      How to
      Guess a Password
      How to
      Restart Your Computer Using the Keyboard
      Advertisement

      References

      1. ↑ https://www.vintageisthenewold.com/game-pedia/how-long-does-it-take-to-charge-a-steam-deck
      2. ↑ https://gameskeys.net/how-to-downgrade-steam-os/
      3. ↑ https://help.steampowered.com/en/faqs/view/1B71-EDF2-EB6D-2BB3
      4. ↑ https://help.steampowered.com/en/faqs/view/04AE-8A9A-F64E-D165

      About This Article

      Thanks to all authors for creating a page that has been read 20,072 times.

      Is this article up to date?

      Advertisement