"Phew, what's that smell?" is exactly what you shouldn't say when you notice a terrible body odor in the air! In this helpful guide, we'll explain how to politely tell someone they smell (whether you know them well or not), as well as where certain body odors come from and how to compliment someone when their scent delights your senses.
Politely Telling Someone They Have BO
Find a time to speak to the person privately. Be direct but nonjudgmental as you tell them they have a noticeable odor (for example, “I’d like to discuss your body odor today.”). Offer support (“Is there something I can do to help?”) and remember that BO may be caused by a health condition or other personal issue.
Steps
Addressing an Employee Who Smells Bad
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Find a good time and location to speak to them privately. This meeting could take place in one of your offices or an empty conference room. It matters less where and more that no one else can listen to or witness your conversation. Here are professional-sounding ways to invite them to this one-on-one session:
- "Hi, Sam! I'd like to have a quick meeting with you. Can you come to my office at 4 PM?"
- "Good morning! Can we take a minute to chat when you get back from lunch? I'll come to your office around 1:30 PM, if that works for you."
- "Hello, John. Please meet me in Conference Room B at 10:00 AM for a brief meeting. It won't take up much of your time."
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Tell them about their BO in direct but nonjudgmental words. There's no need to beat around the bush; this is an unpleasant topic but if you're up-front and business-like about it, you'll cause your employee less embarrassment. Avoid describing the odor or dramatizing the issue. Instead, be kind, concise, and unemotional, like the examples below:
- "The topic I want to talk to you about today is body odor."
- "Some of us at the office have noticed that you have a body odor issue. It would be a good idea to address it if you can."
- "I'll be up-front with you: you have body odor."
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Be empathetic and offer support. It's possible the other person already knows about their bad smell, but they can't help it because of a health condition or personal issue. They may also not know how to tell they have BO , or they may think their scent is actually pleasant. In any case, you don't know what they're going through, so lead with empathy and offer to do what you can to help them. Below are examples of ways to express your willingness to help and support your employee mitigate their BO (if possible): }
- "Just know my goal in telling you about your body odor isn't to embarrass you but to let you know it's been a bit of a distraction in the workplace. Is it something you can or would be willing to change?"
- "I don't know if body odor is something you're aware of or if there's an underlying health reason for it, and you don't have to tell me either way. But just know we're here to support you if there's something else going on that you need help with."
- "Is there any support we can offer you that would make it easier for you to address this issue?"
- Tip: Laws like Title VII of the Civil Rights Act of 1964 protect employees from discrimination based on characteristics they can't change about themselves, like sex, national origin, disability, or age. If you find out that any of the above characteristics are a contributing factor to their BO, avoid placing restrictions on the employee or trying to fire them, or you'll be violating federal law.
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Consider a new dress code at work that requires better hygiene. If you're a manager or the owner of a business and you notice that one or more of your employees has a BO problem, you can change the dress code to encourage better hygiene. For example, you could require that all employees are required to wear antiperspirant or deodorant. [1] X Research source Try using the script below to politely bring up the workplace dress code and its hygiene rules with your employees:
- "I just wanted to briefly go over the dress code with you and remind you of some of our requirements. You're not in trouble, but I would appreciate it if from now on, you would adhere to the cleanliness rules in the dress code, especially those regarding using deodorant."