Is Your Samsung Charger Fake? Here’s How to Check

Easily tell the difference between a real Samsung charger from a knockoff

Using a third-party charger for any smartphone can have negative repercussions, including anything from poor charging speed to overheating. To tell the difference between an original Samsung charger and a fake one, you'll have to examine details such as the location of the USB outlet, the voltage output, and the print font. If you identify your charger is fake, you can find an authentic one from a reputable Samsung dealer.

Ways to Know a Samsung Charger is Authentic

  • Look for the Samsung logo.
  • Look for the words "Travel Adapter."
  • Check for a model and/or serial number.
  • Make sure your charger is good quality.
  • Check how long it takes for the charger to charge your device.
Section 1 of 2:

Verifying a Samsung Charger

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  1. Ensure that "Samsung" is spelled correctly and that the logo looks the same as it does on the Samsung website: written in all caps in a sans-serif font, but the "A" is stylized to look more like an upside-down "V". [1]
  2. According to Samsung, genuine Samsung chargers will have the words "Travel Adapter" written on them. [2]
    • The words "Travel Adapter" may be written in multiple languages on your charger. For example, in Canada, you will see "Travel Adapter" and "Voyage Adaptateur".
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  3. If your charger has a model number on it, you can use Samsung's support page to look it up and verify the charger is authentic.
  4. Authentic Samsung chargers will also have a serial number on them. You can check your device's authenticity with the serial number by contacting Samsung .
  5. In general, verified Samsung chargers don't have any rough plastic edges, unsightly print, or crooked/dented USB inputs or outputs. [3]
  6. You can also usually tell if a charger is real by attempting to charge your phone. Fake chargers take much longer than the Samsung standard 30 minutes to charge your phone to 50 percent and often heat up quickly.
  7. Since Samsung chargers change in appearance frequently, it can be difficult to tell whether or not your charger is fake. However, if you're noticing that your charger is taking way too long to charge your phone or the USB cable is crooked/bent, you can try to fix it , but it's time to get a new charger—regardless of the authenticity of your old one.
  8. 8
    Ask for help on the Samsung Community forums. If you're having a really hard time identifying if your charger is real or not and you don't want to (or can't) purchase a new authentic charger, you can ask for help on the Samsung Community forums. Fellow Samsung users can help you identify if the charger is fake or real.
    • To go to the Samsung Community for your region and in your language, visit this page and choose what country you're from.
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Section 2 of 2:

Finding a Real Charger

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  1. Navigate to Samsung's website . If you want to find a real charger, you'll need to purchase one straight from Samsung.
  2. This should be at the top of the screen, toward the left side of the options bar.
  3. This will take you to the mobile accessories page.
  4. It's near the top of the screen, under the "Accessories" header.
  5. You will have to expand the Accessories Type header to see this option.
  6. Samsung offers both wall chargers and wireless chargers for sale. If you need a new charging cable and your desired charger doesn't come with one, you can find them under the Chargers & Batteries section.
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Community Q&A

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  • Question
    My Samsung Galaxy tab 3 tablet takes hours to charge. I am using the charger that came with it. The cable is from an HTC one. I have also dropped it many times. What is the reason it takes so long?
    Jarod Smith
    Community Answer
    You have either broken the charging port, damaged the battery, or have a bad charger.
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      Tips

      • If you have to purchase a Samsung charger separate from the phone, buy directly from a Samsung dealer to ensure your charger is authentic.
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      Warnings

      • Using a non-authentic charger can damage your phone's battery, and could even be dangerous if it makes the phone get too hot. For best performance, always use the charger that came with your phone when you purchased it. [4]
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      References

      1. ↑ https://www.samsung.com/ca/support/mobile-devices/make-sure-your-galaxy-device-charger-is-authentic/
      2. ↑ https://www.samsung.com/ph/support/mobile-devices/identify-the-correct-charger-for-your-galaxy-phone/
      3. ↑ https://www.samsung.com/us/support/answer/ANS10001612/
      4. ↑ https://www.samsung.com/us/support/answer/ANS10001612/

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