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A quick guide to the "Trust this Computer" alert on your iPhone
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This wikiHow article teaches how to tell your iPhone that the computer you've connected to can be trusted with your iPhone's data, and is required in order to sync your iPhone with a computer. To trust a PC or Mac, you'll just need to connect your iPhone to your computer, unlock its screen, and tap Trust .
Quick Steps to Trust a Computer
- Plug your iPhone into your PC or Mac computer.
- Unlock your iPhone, if it isn't already.
- Tap the Trust button in the pop-up.
- Click the Trust button on your computer if one pops up. (optional)
Steps
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Connect your iPhone to your PC or Mac. You'll be prompted to trust computers that you haven't connected to and trusted in the past.
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Unlock your iPhone's screen. The screen will need to be unlocked in order to trust the computer you're connected to.Advertisement
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Tap Trust in the notification that appears. You should see this notification pop up as soon as you unlock your screen.
- If the Trust notification doesn't appear, you may have already trusted the computer in the past. If you haven't, you may need to reset your Trust settings .
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Allow your computer to access your iPhone (optional). If you want your computer to be able to access information on your iPhone:
- Mac: Open Finder and click Trust .
- Windows: Open iTunes and click Continue . [1] X Research source
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Open your iPhone's Settings. You can find the Settings app on your Home screen. The icon is a gray gear.
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Tap General . You'll find this at the top of the third group of options.
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Tap Transfer or Reset iPhone . It's near the bottom of the menu.
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Scroll down and tap Reset .
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Tap Reset Location & Privacy .
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Enter your passcode if prompted. Any computers that you've previously trusted will be removed from your iPhone's memory, and you'll be prompted to trust any computer you connect to.
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Reconnect your iPhone to a computer. The Trust notification should appear after unlocking the screen.
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Check for iTunes updates. If the Trust notification isn't appearing, iTunes may be out of date and unable to connect. You can check for updates using the iTunes update checker .
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Restart your iPhone. Rebooting your iPhone may get the notification to appear. Press and hold the Power and Home buttons until the screen turns off and the Apple logo appears. Try connecting again after the iPhone boots.
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Community Q&A
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QuestionHow do I trust a computer that was distrusted?Community AnswerTry disconnecting and reconnecting the device to get the notification again, then click 'Trust'. If that doesn't work, disconnect the device and go to iTunes > Preferences > Advanced, and click 'Reset Warnings'. Confirm that you want to. Reconnect the device and the notification should appear again.
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QuestionWhere do I find iTunes on my phone?StrangelyQuietTop AnswererThe app has a purple background with a white star in the middle. If you don't see it, try using the search bar. If it's not there, download it from the app store.
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