How to Unlock a Globe Lock

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Unlocking a Globe phone can seem tricky, especially if you aren’t familiar with the inner-workings of your phone. Thankfully, the Globe company will do the heavy-lifting for you—all you have to do is request the unlocking, then wait a few days. If you’re struggling with a physical Globe padlock, play around with a couple of homemade lock-picking tools until you’ve opened the lock.

Method 1
Method 1 of 2:

Unlocking a Phone from the Globe Network

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  1. Log onto your Globe account and see if you owe any payments for your current contract. If you have a prepaid phone, you’ll just need the IMEI number of your prepaid Globe handset as well as your current Globe phone number. [1]
    • If you’d like to unlock your phone before your original contract ends, you’ll need to pay extra fees.
    • You know a phone is prepaid if you purchased it as part of a prepaid phone kit from Globe.

    Did You Know? Currently, Globe can unlock any Cherry Mobile, Nokia, Samsung, Apple, Lenovo, and Huawei handset. Unfortunately, they cannot unlock LG, Cloudfone, Sony, BlackBerry, or ASUS handsets yet.

  2. Call Globe’s general business hotline at (02) 730-1288, where you can submit an official request for the company to unlock your phone. You can also submit a request via email to enterprisesupport@globe.com.ph. [2]
    • For instance, you can say something like: “Hello! I’m looking to change carriers on my phone and would like to unlock my device.”
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  3. Keep in mind that Globe is a big company, and they won’t be able to unlock your phone instantaneously. Give them around 5 business days to unlock your phone so you can switch to a different carrier. Wait until you have verbal or digital confirmation from Globe before you tinker around with your unlocked phone. [3]
    • A customer service agent will likely give you an estimate of when your phone will be unlocked and ready to go.
    • If you aren’t sure if your phone is unlocked, call Globe at (02) 7730-1000.
  4. Go into your phone’s settings and toggle off any fingerprint recognition. Once your phone is unlocked, you can reset your fingerprint lock. [4]
  5. Check that your phone is totally powered down, and not just in sleep mode. Tap on your phone and press some of the buttons to make sure nothing lights up. [5]
    • Since you’re adding a new SIM card, your phone needs to be completely off.
  6. Find where your SIM card is stored in your phone and remove it completely. Take your new SIM card and secure it in the cartridge. Double-check that the card is in the correct position, or your phone won’t work properly. [6]
  7. Wait for your phone to light up after connecting to a computer. Since your phone is unlocked now, you’ll see a welcome screen on your phone. [7]
    • This process will be similar to when you set up your phone for the first time.
    • Your phone will turn on automatically after you plug it into a computer or laptop.
  8. Go through the different steps on your screen, like selecting a language. Eventually, look for a pop-up that mentions activating your phone. If your phone doesn’t activate correctly the first time, hit the “try again” button to re-activate your phone with your new network. [8]
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Method 2
Method 2 of 2:

Picking a Globe Padlock

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  1. Take an ordinary paperclip and pinch the outer end of the clip. Pull this end of the clip outwards so it creates a 45-degree angle. Don’t stretch the paperclip out all the way—this section will be used to press and pick the individual pins inside of your Globe lock. [9]
    • Any type of padlock, including a Globe lock, is held in place by several thin, horizontal sections of metal known as pins. These pins naturally sit at different lengths and are all pushed in simultaneously when you use the key, which allows your lock to open.
  2. Take a second paperclip and unfold it completely, creating a long, thin line of metal. Fold this long section of metal in half, creating a rounded end. As a finishing touch, bend the rounded end of the paperclip at a 90-degree angle so it’ll fit comfortably in the lock. [10]
    • Try to fold the paperclip in half as thin as you can so it’s easier to work with.
    • This section of the paperclip will help apply pressure to the lock while you pick it, which will make it easier for you to focus on the pins.

    Tip: You can purchase a lock-picking kit online if you plan on picking your Globe lock pretty often! These kits usually include a thin, pointed piece of metal to pick the individual pins, along with a wider piece of metal that applies pressure to the inside of the lock while you pick it. [11]

  3. Hold the Globe lock upside down and look for the keyhole. Note that the left side of the keyhole is thicker, while the right side begins to taper off. As you start picking, press the curved end of the paperclip into the left, wider opening of the keyhole. Apply pressure to this paperclip so the lock is a bit easier to pick. [12]
    • This paperclip helps provide tension, and makes it easier for you to adjust the pins in the padlock.
  4. Take the paperclip bent at a 45-degree angle and stick the pointy end into the lock. Push the paperclip as far in as you can, then drag the pointed section quickly along the right side of the lock. You’ll hear a slight rattle or click as you rake the paperclip over the pins, which means you’re on the right track. [13]
    • You won’t open the Globe lock instantly—instead, raking the pins adds a slow, steady pressure that will eventually force the pins up and allow your device to unlock.
    • Continue applying pressure with the other paperclip as you do this.
  5. Stick the pointed end of the paperclip into the lock again, dragging it along the pins. Keep raking the pins over and over again until you’re confident that all the pins are pushed up. [14]
    • There’s no exact formula to raking a lock. It take a lot of trial and error before you get the process down, so don’t give up!
  6. Pull the pointed paperclip out of the lock while keeping the rounded, folded clip in place. Rotate the rounded paperclip slightly to pop the Globe lock open. Once you’re ready to go, click the thick, rounded section of the lock back into place again. [15]

    Warning: Only pick Globe padlocks that are securing your own belongings.

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      Tips

      • There are a lot of different ways you can get in touch with Globe. You can DM them on Facebook or Twitter, or you can visit a physical Globe store to make the request. [16]
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      Things You’ll Need

      Unlocking a Phone from the Globe Network

      • SIM card
      • Phone adapter

      Picking a Globe Padlock

      • 2 paperclips
      • Lock-picking kit (optional)


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      References

      1. ↑ https://www.globe.com.ph/help/unlocking-mobile-phones
      2. ↑ https://www.globe.com.ph/help/unlocking-mobile-phones
      3. ↑ https://m.youtube.com/watch?v=Lt0YBUtrTfo&t=0m19s
      4. ↑ https://m.youtube.com/watch?v=Lt0YBUtrTfo&t=0m19s
      5. ↑ https://m.youtube.com/watch?v=Lt0YBUtrTfo&t=0m50s
      6. ↑ https://m.youtube.com/watch?v=Lt0YBUtrTfo&t=1m1s
      7. ↑ https://m.youtube.com/watch?v=Lt0YBUtrTfo&t=1m23s
      8. ↑ https://m.youtube.com/watch?v=Lt0YBUtrTfo&t=1m42s
      9. ↑ https://m.youtube.com/watch?v=8lQJlWmR1Ko&t=1m7s
      1. ↑ https://m.youtube.com/watch?v=8lQJlWmR1Ko&t=1m39s
      2. ↑ https://m.youtube.com/watch?v=KYaHKRIFZLM&t=1m28s
      3. ↑ https://m.youtube.com/watch?v=8lQJlWmR1Ko&t=5m3s
      4. ↑ https://m.youtube.com/watch?v=8lQJlWmR1Ko&t=5m10s
      5. ↑ https://m.youtube.com/watch?v=8lQJlWmR1Ko&t=5m11s
      6. ↑ https://m.youtube.com/watch?v=8lQJlWmR1Ko&t=5m25s
      7. ↑ https://www.globe.com.ph/help/unlocking-mobile-phones

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